Store Manager

The Tile Shop•Knoxville, TN

About The Position

The Tile Shop is hiring a people- and sales-driven Store Manager to lead by example, develop and inspire the team, achieve sales goals, and provide an excellent customer experience. The Store Manager oversees store associates and warehouse personnel, supports sales and customer service, and maintains effective store operations.

Requirements

At least 2 years of experience in retail management.
Previous sales experience.
Proven ability to build, develop, and motivate a sales team.
Strong work ethic and drive to exceed expectations.
Ability to work well with others in a fast-paced, commission sales environment.
Willingness to learn and grow independently and from feedback.
Positive attitude and enthusiasm.
Detail-oriented and highly organized.
Sense of design, including the ability to combine styles, colors, and textures.
Basic mathematical and computer skills.
Ability to read, write, and speak in English.

Nice To Haves

Previous experience in a related field.

Responsibilities

Build and develop a well-rounded team of Assistant Managers and Sales Associates.
Train and coach employees on policies, procedures, and job duties.
Proactively greet customers and develop lasting relationships.
Sell tile and related products to exceed customer expectations.
Learn and use knowledge of store and warehouse operations.
Lead by example to achieve sales goals and track established store sales goals.
Learn the installation process and products to educate customers.
Provide customers with updates on product delivery status.
Maintain professional standards to protect The Tile Shop brand.
Develop schedules for direct Store Associates and Store Warehouse Personnel.
Maintain inventory accuracy.
Use good business practices at all times.
Perform other duties as assigned.