Store Manager

Vitamin Shoppe•Spartanburg, SC

About The Position

The Vitamin Shoppe is seeking a high-performing Store Manager with a strong record of success and a passion for developing high-performing teams. The role promotes a sales culture that builds productivity and prepares the store for future growth by hiring and developing employees. The Store Manager builds customer loyalty and long-lasting relationships while creating personalized in-store shopping experiences. The position also supports continuous education and professional development and is accountable for sales, productivity, team performance, store standards, and customer engagement.

Requirements

Valid driver's license.
Minimum 3–5 years of retail experience.
At least 1 year of retail management experience.
High school diploma, GED, or equivalent combination of experience.
Proven ability to manage staff to exceed sales goals while meeting payroll goals.
Proven ability to identify top talent, build teams, and train, develop, and retain employees.
Ability to think through complex issues, allocate time, execute multiple tasks, and adapt to changing priorities.
Effective communication, organization, and leadership skills.
Ability to motivate and influence others through personal actions and example.
Ability to achieve results independently and through others by fostering teamwork and cooperation.
Proficiency with retail systems, including POS, scheduling, and inventory, and comfort learning new technology platforms.
Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

Passion for the health and wellness industry.
A results-oriented leadership approach and ability to motivate and influence others through actions and example.
Commitment to taking ownership of the business and making decisions that support business needs.

Responsibilities

Lead a selling culture by building customer loyalty, creating personalized shopping experiences, and fostering long-lasting customer relationships.
Drive top-line sales through effective floor leadership, merchandising, and customer engagement strategies.
Attract, recruit, and retain top talent.
Foster accountability and ownership through regular coaching and feedback.
Develop a high-performing team of Health Enthusiasts who deliver results.
Support continuous education and company-driven training initiatives.
Achieve and exceed daily sales and productivity goals, while developing others to do the same.
Focus the team on conversion, units per transaction, average transaction value, and sales per hour.
Analyze week-to-date, month-to-date, and year-to-date sales and develop action plans to drive top-line sales.
Build external community relationships and organize grassroots events that grow sales.
Lead with integrity, take responsibility, and hold the team accountable.
Maintain the store, follow loss-prevention standards, ensure timely processing of receipts, and keep shelves stocked and products properly priced.
Perform additional duties as required and attend company-sponsored educational conferences as required.

Benefits

Generous employee discount.
Nationwide gym and insurance discounts.
Nationwide pet insurance.
Tickets at Work/Working Advantage discounts on hotels, movie tickets, shows, theme parks, and other activities.
Professional growth opportunities.
Medical, dental, and vision coverage for full-time Health Enthusiasts.
VS Thrive wellness program for full-time Health Enthusiasts covered under a company medical plan, with quarterly gift cards.
Competitive monthly bonus/incentive program.
401(k) retirement plan.
Transportation/commuter benefits.
Paid time off.