Store Manager

MFA Oil Company•Macon, MO

About The Position

Break Time Store Managers oversee the performance and all aspects of operation of an assigned Break Time Convenience Store. They recruit, hire, train, evaluate, coach, and develop employees, with a focus on excellent customer service, store sales, operational performance, and profitability. Store Managers lead by example, promote teamwork and a positive work culture, and ensure compliance with company policies, safety requirements, and applicable regulations. They may temporarily fill in at other Break Time locations as a Store Manager or Assistant Manager when circumstances require. The role includes customer service; daily store operations, reporting, banking, inventory, bookkeeping, and fuel management; facility and equipment maintenance; merchandising and sales; employee scheduling and supervision; financial and loss control; and use of store technology. Managers are expected to maintain store cleanliness, execute food programs, meet sales and expense goals, and perform other duties as assigned. The position requires availability to work and/or support all shifts, including weekends and holidays, and may involve standing for up to nine hours per shift, handling products in cold storage, and moving items weighing up to 50 pounds.

Requirements

Prior management or leadership experience.
High school diploma or GED equivalent.
At least 18 years of age.
Availability to work and/or support all shifts, including weekends and holidays.
Valid driver's license, vehicle insurance, and adequate transportation to and from the bank; the vehicle must be locked and secured when transporting deposits.
Ability to thrive in a fast-paced environment and work independently as well as lead a team.
Ability to perform mathematical calculations for making change, completing shift reports, and accounting for products during vendor check-in.
Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
Ability to perform duties accurately and with minimal supervision.
Physical ability to move and position products in a cooler at temperatures as low as 30 degrees for up to one hour and in a freezer at temperatures as low as 0 degrees.
Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
Ability to visually observe and inspect items and the work environment for routine job responsibilities and safety concerns.
Ability to remain standing for up to nine hours per shift.
Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
Must meet company requirements, including successful pre-employment background check and drug test.
Legal authorization to work in the United States.

Nice To Haves

Bachelor’s degree.
Experience in retail sales.

Responsibilities

Provide excellent, fast, and friendly customer service; greet and thank customers, support peak hours, handle complaints courteously, and conduct accurate transactions.
Oversee daily store operations, including reporting, banking, inventory, bookkeeping, and fuel management.
Maintain the facility, equipment, property, and store cleanliness; ensure timely opening and closing and observe scheduled hours of operation.
Execute food programs, promote food service, and follow food safety requirements.
Implement marketing programs and identify opportunities to increase sales with management.
Perform merchandising activities, including pricing, promotions, suggestive selling, vendor check-in, and keeping merchandise stocked, clean, fronted, and faced, including cooler merchandise.
Supervise store employees by scheduling and organizing work, providing direction, training and developing staff, motivating employees, enforcing policies and safety requirements, monitoring productivity, evaluating performance, and resolving conflicts.
Review and approve employee time entries and ensure employees follow posted schedules and proper clocking procedures.
Manage store finances and profitability, control shortages and expenses, and work toward company sales and controllable-expense goals.
Prepare for and participate in cash, lottery, cigarette, and general inventory audits; investigate results and plan improvements.
Perform loss-control functions for cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; remain alert and report concerns appropriately.
Recruit, train, coach, and develop associates; promote professionalism, teamwork, and a positive work culture.
Lead the team in adhering to local, state, and federal regulations related to job duties and store operations.
Temporarily fill in at other Break Time locations in a Store Manager or Assistant Manager capacity when circumstances require.
Use store technology and perform mathematical calculations for making change, shift reports, product counts, and vendor check-in.
Follow the scheduling template and company and position-specific policies and procedures; perform other duties as assigned.

Benefits

Competitive wages.
Paid time off.
Opportunity for performance incentives.
Employee assistance program.
Medical, dental, and vision benefits.
Company-paid life insurance.
Short- and long-term disability benefits.
401(k) plan with company match and pre-tax and Roth options.
On-the-job training and professional development opportunities.
Educational expense assistance for employees continuing education aligned with their employment within the company.
Opportunities for internal advancement.