Store Manager

Circle K • Arlington, TX

8d • Onsite

About The Position

The Store Manager leads store operations, directly supervising at least two full-time employees, which may include Assistant Managers, Lead Representatives, and Customer Service Representatives. The manager recruits, hires, trains, schedules, coaches, and evaluates employees; maintains store cleanliness, organization, stocking, pricing, and presentation; and ensures customer service, safety, and marketing execution meet Company standards. The role also manages supplier and community relationships, employee communications and training, store records and reporting, and financial performance, including sales, expenses, budgets, merchandise margins, and cash controls. The position requires at least 50 hours per week, availability across shifts, and work that may include weekends and holidays. Approximately 95% of the work is indoors, with some outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage.

Requirements

• High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
• Ability to supervise and train employees in the use of equipment, tools, and materials described in Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to supervise and manage functions described in Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to use a computer, or acquire the necessary skills, for reports, inventory control, cash control, and employment-related forms.
• Valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform the essential duties and physical functions of the position and work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work a minimum of 50 hours per week.
• Ability to work alone and with minimum direction and periodic supervision.
• Ability to stand and/or walk for an entire shift and perform frequent handwork involving grasping, reaching, and manipulating objects with eye-hand coordination.
• Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
• Ability to push or pull with arms up to 20 pounds; reach overhead; bend, twist, stoop, kneel, squat, push, and pull.
• Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.
• Ability to operate a cash register and/or computer keyboard; may need to climb a ladder to store or retrieve materials or place or remove signs.
• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

• Directly supervise the activities of two or more full-time employees.
• Recruit, hire, train, schedule, counsel, mentor, motivate, and manage employees in accordance with Company guidelines and non-discriminatory practices.
• Assign tasks to keep the store clean, stocked, organized, and maintained according to Company standards.
• Maintain a professional and supportive image among employees and supervisors.
• Develop positive professional relationships with suppliers and resolve customer complaints promptly and professionally.
• Maintain regular, predictable onsite attendance and promote a safe, positive image in the surrounding community.
• Prepare timely employee performance appraisals and check-ins in Workday, including 30-, 60-, and 90-day reviews, 12-month reviews, and anniversary check-ins.
• Train employees in customer service, store image, marketing execution, safety procedures, cash awareness, and required Company practices; ensure required training is completed on time.
• Ensure employees receive timely communications and hold periodic ongoing communication meetings with store employees and the District Manager.
• Evaluate store needs and develop action plans to meet objectives.
• Organize and maintain store files and manuals; supervise accurate and timely completion of required reports.
• Ensure merchandise is stocked, attractively displayed, and correctly priced, and that required employment posters and signs are accessible to employees.
• Analyze daily sales and expenses and take action to maximize sales and net profits.
• Budget and forecast profit-and-loss lines and manage merchandise margins.
• Safeguard and account for money received and disbursed; perform financial analysis to maximize sales and net profits.
• Notify the District Manager of sales, cash, inventory, or operating discrepancies.
• Perform other duties as assigned.
• Perform occasional outdoor cleaning tasks, including cleaning parking lots and gas pumps and taking out garbage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED