Store Manager

Work World•Santa Maria, CA

9d•$60,000 - $72,000•Onsite

About The Position

Work World is hiring a full-time Store Manager for its Santa Maria, California location. The Store Manager leads and develops the store team, promotes customer-focused service and selling behaviors, and manages store operations to maximize sales and profitability while appropriately managing expenses. The role includes coaching and supervising staff, assisting customers, maintaining the store, handling sales and merchandise processes, and completing opening, closing, and banking tasks. The position requires working nights, weekends, and holidays and may include other duties assigned by the Area Manager and/or Director of Operations. Work World describes its stores as lean, close-knit teams where employees can directly affect company success. The company emphasizes customer service, respect, positivity, integrity, and an inclusive environment. The listed annual pay range is $60,000–$72,000, depending on experience.

Requirements

At least 2 years of prior retail management experience as a Store Manager.
High school diploma.
Ability to communicate clearly and effectively.
Ability to work independently and lead a team.
Strong verbal and written communication skills.
Ability to constructively coach others to succeed.
Ability to work a full-time schedule, including nights, weekends, and holidays.
Ability to climb a ladder.
Ability to lift 25 pounds.
Ability to stand for long periods.

Nice To Haves

Bilingual ability.

Responsibilities

Inspire, motivate, lead, and develop the store team.
Model and foster a consumer-centric mindset and demonstrate selling behaviors through genuine customer interactions.
Provide direct coaching, feedback, training, and supervision to store staff.
Open and close the store and prepare opening and closing paperwork.
Greet customers and help them find items; answer the phone courteously.
Keep the store neat and clean.
Ring up sales on the cash register.
Process merchandise shipments and damages, including preparing debit memos.
Prepare bank deposits and deliver them to the bank; obtain change for the store as needed.
Set expectations for customer engagement and store policies and procedures to manage expenses while maximizing sales and profitability.
Work nights and weekends.
Perform other duties as assigned by the Area Manager and/or Director of Operations.