Store Manager

Circle K•San Antonio, TX

8d•Onsite

About The Position

The Store Manager leads and manages store operations, employees, customer service, site presentation, training, communication, planning, and financial performance. The manager recruits, hires, trains, schedules, supervises, and supports employees; maintains Company standards for cleanliness, stocking, merchandise display and pricing; builds professional relationships with suppliers and customers; and promotes a safe, positive image in the community. The role analyzes sales and expenses, manages budgets and merchandise margins, and safeguards funds. Work is primarily indoors, with some outdoor duties and occasional exposure to cold temperatures and noise. The position requires working with a minimum of direction and supervision and acting as an effective manager, supervisor, and leader.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and responsibilities and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the CSR and ASM job descriptions.
Ability to supervise and manage functions listed in the CSR and ASM job descriptions.
Ability to use a computer, or acquire the skills needed to do so, including analyzing reports and managing inventory, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with a minimum of direction and supervision and function effectively as a manager, supervisor, and leader.

Nice To Haves

High school diploma or GED.
Retail sales experience.

Responsibilities

Recruit, hire, train, schedule, supervise, and support employees while promoting excellent customer service.
Assign tasks and maintain a clean, organized, adequately stocked site that meets Company standards.
Apply non-discriminatory management practices in hiring, training, counseling, motivating, and separating employees.
Develop professional relationships with suppliers; resolve customer complaints promptly and professionally; and promote a safe, positive community image.
Prepare written performance appraisals and provide appropriate performance feedback.
Train employees on customer service, site image, marketing execution, and safety procedures.
Ensure employees receive timely information and hold periodic communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to meet objectives; organize and maintain site files and manuals.
Ensure required reports are completed accurately and on time, merchandise is stocked and displayed attractively and priced correctly, and required employment posters and signs are accessible.
Analyze daily sales and expense information and take appropriate steps to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed, and perform other financial analyses needed to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.
Perform occasional outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage.