Store Manager

Tractor Supply Company•Oak Ridge, NC

About The Position

The Manager Trainee learns the duties and develops the skills needed for a Store Manager role. The position focuses on delivering a Legendary Customer Experience, building and developing the team, driving sales, managing inventory and profitability, controlling expenses, and reducing and managing shrink. The trainee observes and learns store leadership responsibilities, including team management, customer service, daily operations, merchandising, paperwork, inventory, budgeting, auditing, and community involvement. The role requires working varied hours, including days, nights, and weekends, and a minimum of 52 hours per week. During peak spring and fall seasons, the schedule may include six days per week. The position may involve travel to other store locations and company functions. Working conditions are described as normal office working conditions, with the physical requirements listed below. Tractor Supply describes its team members as central to its success and offers a total rewards package intended to support team members and their families. Benefits described include medical, dental, and vision coverage, company-paid life and disability insurance, paid parental leave, tuition reimbursement, and adoption and surrogacy assistance. The posting states these benefits are for full-time and part-time team members, subject to the part-time eligibility conditions described.

Requirements

Must be at least 18 years of age.
Must possess a valid driver’s license; a valid license is required if driving for company business.
Must be able to process information and merchandise through a system and POS register system.
Must be able to read, write, and count accurately to complete documentation.
Must be able to access all store areas, including the selling floor, side lot, stock area, and register area.
Must be able to operate equipment necessary to run a store, such as a dolly, hand truck, forklift, computer, and cash register.
Must be able to move and transfer merchandise generally weighing 0–50 pounds throughout the store.
Must be able to work varied hours, days, nights, and weekends as business dictates, and six days a week during peak spring and fall seasons.
Must work a minimum of 52 hours per week.
Must be able to stand and walk for long periods, often up to four hours straight without a break.
Must be able to travel to other store locations and company functions.
Physical requirements include standing, sitting, walking, kneeling/stooping/bending, reaching overhead, driving a vehicle, and lifting up to 50 pounds.

Nice To Haves

Retail experience and/or knowledge of farming, ranching, pets/equine, or welding is strongly preferred.
Supervisory experience is preferred.
A high school diploma is listed; a bachelor’s degree in an agricultural-science or business-related field is preferred. Any suitable combination of education and experience will be considered.

Responsibilities

Learn to recruit, hire, develop, evaluate, discipline, and retain efficient team members.
Deliver Legendary Customer Service using GURA: greet customers, uncover their needs and wants, recommend product solutions, and ask to add value and appreciate the customer.
Foster a welcoming, inclusive store environment and a sense of belonging for team members, customers, suppliers, and communities.
Schedule, organize, and plan daily activities for efficient store operations.
Lead team members in providing a distinctive customer shopping experience.
Communicate company processes, policies, and directives; evaluate their effectiveness and coordinate with district or regional management to address problems.
Learn to create a desirable work environment through promotions, recognition, and empowerment.
Resolve problems and conflicts involving team members and customers.
Learn sales and profit management and work toward achieving top- and bottom-line results.
Promote a safe and productive work environment.
Manage daily merchandise flow, in-stock levels, and inventory controls.
Learn to organize merchandise resets and sustain merchandise presentation to company standards.
Evaluate the competitive environment and work with Operations and Merchandising teams on quality and performance.
Train in daily, weekly, and monthly paperwork processing, including invoices, schedules, product orders and returns, and purchase order reports.
Train in sales forecasting, payroll analysis, and budget review.
Learn to document team member evaluations and corrective actions.
Train in periodic price changes and communicating inventory needs to buyers and distribution centers.
Work with buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
Learn to coordinate and conduct special sales events and assist district management and other store managers with district issues and operational needs.
Participate in community involvement.
Reinforce Tractor Supply Company’s mission and values and develop the store as an employer of choice.
Learn to address team member issues and concerns, partnering with Human Resources when necessary, and assess and develop team members for advancement.
Train in budgeting and sales forecasting and learn to audit store processes.