Store Manager

GNC Holdings•Seneca, SC

About The Position

GNC is seeking a Store Manager who represents its “Live Well” philosophy and is passionate about health and wellness. The Store Manager leads, coaches, and supports the store team in providing exceptional customer service and guidance, while overseeing daily operations, business performance, and product management. The role represents the GNC brand through expert product knowledge and promotion of the “Live Well” message. This is a full-time, hourly supervisory position. The Store Manager supports the total shopping experience through merchandising, visual and operational standards, sales initiatives, and customer relationships that encourage sales and repeat business. Managers are expected to work five days and 40 hours per week, with schedules varying according to store location and business needs. Eligible Distribution Center team members may earn performance-based incentive pay; the posting does not specify that this incentive applies to Store Managers.

Requirements

  • Ability to perform each essential duty satisfactorily.
  • Ability to stand or walk for up to eight hours a day.
  • Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions.
  • Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds.
  • Ability to push or pull up to 20 pounds.
  • Ability to climb ladders, reach, and bend.
  • Ability to work in temperatures ranging from 50 to 85 degrees, especially in stock room areas.
  • Ability to use a computer for up to 60% of the workday.
  • Availability to work five days and 40 hours per week, with schedules that may include evenings, weekends, Sundays, and major U.S. holidays when the store is open, depending on store location.

Responsibilities

  • Lead, coach, and support the team in providing exceptional customer service and guidance.
  • Oversee daily store operations, including business performance and product management.
  • Represent the GNC brand by offering expert product knowledge and promoting the “Live Well” message.
  • Ensure products are merchandised according to GNC standards and are easy for customers to see and buy.
  • Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that lead to sales and repeat business, including MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build strong teams and provide ongoing feedback to associates about work performance.
  • Recruit, hire, and manage employee performance.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives.
  • Work the schedule required for the store location, including specified evenings, weekends, Sundays, lunch hours, and major U.S. holidays when the store is open.
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