Store Manager

Circle K Stores•Saint Paul, MN

11d•Onsite

About The Position

The Store Manager leads the store’s employees and operations, ensuring excellent customer service, a clean and well-stocked site, effective communication, safe practices, and achievement of sales and net profit objectives. The manager recruits, hires, trains, schedules, supervises, and evaluates employees; manages relationships with customers, suppliers, and the neighboring community; and oversees store reporting, inventory, cash, and financial performance. The role works with a minimum of direction and supervision and may include outdoor cleaning duties and occasional exposure to cold temperatures and noise.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience performing the essential duties and working in the conditions described in the posting.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills needed to use one at the site, including for report analysis, inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.

Responsibilities

Recruit, hire, train, schedule, supervise, motivate, counsel, and evaluate employees, applying non-discriminatory management practices.
Assign tasks to maintain a clean, organized, adequately stocked site that meets Company standards.
Maintain professional and supportive relationships with employees and supervisors.
Develop positive relationships with suppliers and promote excellent customer service; resolve customer complaints promptly and professionally.
Promote a safe, positive public image in the neighboring community and train employees on safety procedures.
Provide timely written performance appraisals and feedback, and train employees to meet customer service, site image, and marketing standards.
Ensure employees receive timely communications and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to meet objectives; maintain site files and manuals.
Ensure required reports are completed accurately and on time, merchandise is stocked, attractively displayed and correctly priced, and required employment posters and signs are accessible.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines, manage merchandise margins, safeguard and account for money received and disbursed, and conduct other necessary financial analysis.
Perform other duties as assigned or delegated by the supervisor.
Work outdoors as needed to clean parking lots and gas pumps and take out garbage.