Store Manager

J.Jill • Houston, TX

12d • $31 - $38

About The Position

J.Jill is seeking a collaborative, customer-focused Store Manager with an entrepreneurial spirit. The Store Manager drives a profitable business, inspires the team through communication and coaching, and serves as a product expert. The role creates an authentic customer experience in the store and community while embracing J.Jill’s inclusive culture.

The Store Manager leads and develops the team, builds customer and community relationships, drives store performance, and oversees daily operations, inventory, and visual merchandising. The position requires a flexible schedule, including weekends, evenings, and holidays, along with the physical activities needed to work throughout a retail store.

J.Jill is an equal opportunity employer committed to an inclusive, professional workplace free from discrimination and harassment, and provides reasonable accommodation to qualified individuals in accordance with applicable laws.

Requirements

• At least 1 year in a leadership role.
• Proven ability to lead, inspire, and develop high-performing teams.
• Strong customer service skills and ability to build lasting relationships.
• Experience analyzing business trends and executing action plans.
• Passion for fashion, styling, and merchandising.
• Excellent communication skills and ability to manage ambiguity with confidence.
• Available to work a flexible schedule, including weekends, evenings, and holidays.
• Able to perform the listed physical activities, including lifting and carrying up to 30 pounds and joint/team lifting.

Nice To Haves

• 4 or more years of Women’s Specialty Retail experience preferred.

Responsibilities

• Model strong customer service and build customer relationships through genuine interactions; participate in local outreach, events, and networking to build brand presence.
• Hire, develop, and lead a diverse, high-performing team that embodies J.Jill’s values.
• Create a collaborative and positive work environment through coaching, clear communication, recognition, and empowering associates to meet individual and store goals.
• Analyze sales trends, set goals, and implement strategies to meet or exceed targets while ensuring a seamless shopping experience.
• Maintain deep product knowledge and provide personalized styling recommendations to customers.
• Manage daily store operations and inventory, and uphold visual merchandising standards, including floor sets, in accordance with company guidelines.
• Take ownership of store performance and address challenges proactively and with a solution-oriented mindset.
• Communicate across different organizational levels and adapt messaging to diverse audiences.

Benefits

• Competitive salary with retail incentive plan eligibility.
• Career growth and professional development opportunities.
• Generous associate discount.
• 401(k) retirement plan with discretionary match.
• Tuition reimbursement.
• Full-time associates are eligible for medical, dental, vision, paid time off, and more.
• Employee Assistance Program and additional group discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed