03793 Store Manager

Sally Beauty Holdings•Frankfort, KY

About The Position

The Store Manager leads the store team and oversees talent management, customer experience, and store operations. The role focuses on inspiring and developing associates, ensuring customers receive a memorable experience and solutions tailored to their hair and beauty needs, and ensuring the store meets or exceeds sales goals. The manager oversees budgets, expenses, sales growth, and inventory; enforces safety, security, and company policies; and ensures the store is well presented.

Requirements

  • At least 3 years of customer service or retail sales experience.
  • At least 1 year of previous sales management experience.
  • Previous experience in operational, financial, and performance management.
  • Must be 18 years of age or older.
  • Passion for hair and beauty.
  • Able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
  • Able to meet physical demands including prolonged standing and walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; and recurring lifting of moderately heavy items such as shipment or record boxes.

Nice To Haves

  • Cosmetology license is a plus, but not required.

Responsibilities

  • Manage talent and inspire the team to provide a great customer experience.
  • Ensure each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.
  • Oversee store operations to meet or exceed sales goals, maintain the assigned budget, control expenses, grow sales, and manage inventory.
  • Protect customers, associates, and store assets by ensuring staff follow safety and security procedures and company policies.
  • Maintain the store’s appearance.
  • Develop team associates.

Benefits

  • Generous product discount and free sample products.
  • Education regarding company products.
  • Opportunity for growth.
  • May qualify for medical, dental, vision, 401k, vacation, sick, and holiday time, depending on average hours worked.
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