Store Manager - Broadway Plaza

ALO•Walnut Creek, CA

14h•$95,000 - $120,000•Onsite

About The Position

The Store Manager is a business owner for their store, responsible for leading, managing, and continuously developing all aspects of the store’s business. The role is accountable for creating and maintaining a positive, productive work environment aligned with ALO’s mission; achieving sales and profitability goals and operational objectives; maintaining merchandising standards; and developing a successful Sales, Operations, and Visual team. As a business leader, the Store Manager develops and executes retail strategies, uses local market knowledge and business trends to guide decisions, applies KPI insights to develop business-driving strategies, and leads the team using company tools and incentives to meet sales goals. As a people leader, the manager develops an environment of growth, accountability, and inclusivity through training, coaching, and performance management; supports career progression and retention; and builds succession and recruitment pipelines. The Store Manager oversees Sales & Service, Operations, and Visual Managers, supports operational and visual execution, maintains strong salesfloor standards, promotes a safe and efficient operation, and develops schedules that meet business needs while managing labor effectively. The role also collaborates with cross-functional partners, represents ALO as an ambassador, and communicates goals and KPIs throughout the store. The position requires constant movement throughout the store and the ability to lift, carry, and move up to 50 pounds, perform a range of physical movements, climb a ladder safely, and stand and move for an entire shift. Full-time employees are expected to have open availability and work variable shifts, including peak days and weekends. All employees must be available to work during the holiday blackout period, from the week of American Thanksgiving through the first week of January.

Requirements

5+ years of retail or related industry leadership experience.
Working knowledge of MS Office, including Word, Excel, and Outlook.
Strong interpersonal and communication skills, both verbal and written.
Motivation to drive business in a fast-paced, innovative environment.
Independent work ethic, time-management skills, and personal accountability.
Alignment with and embodiment of ALO’s Guiding Principles.
Business-owner mindset and entrepreneurial spirit.
Ability to move constantly throughout all areas of the store.
Ability to lift, push, carry, or otherwise move up to 50 pounds.
Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
Ability to stand and move for an entire shift.
Open availability and ability to work variable shifts, including peak days and weekends.
Availability to work during the company blackout period from the week of American Thanksgiving through the first week of January.

Responsibilities

Develop and execute the store’s retail strategies.
Use knowledge of the local clientele, brand competitors, and relevant business trends to support the store’s success.
Use KPIs and business acumen to develop and support business-driving strategies.
Lead the team using company tools, incentives, and strategies to support sales goals.
Ensure the store team reflects ALO’s mission and guiding principles in communicating with guests.
Build an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching.
Conduct talent analysis and establish career progression plans to support retention and reduce turnover.
Establish internal and external talent pipelines through succession planning and recruitment strategy.
Oversee Sales & Service, Operations, and Visual Managers to ensure execution of key strategies.
Oversee and support execution of operational and visual guidelines.
Maintain strong salesfloor visual standards using business performance data.
Support a safe work environment and efficient operation.
Develop schedules that deliver business results while managing labor effectively.
Collaborate with cross-functional business partners to support organizational goals.
Represent ALO as an ambassador and create a culture aligned with the company’s mission.
Balance business needs with brand culture when navigating the organization.
Create and implement store communication strategies to achieve goals and KPIs.

Benefits

Generous ALO employee discount.
Free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes.
Medical, dental, and vision plan options.
Free virtual access to mental health providers.
New parent support for employees and dependents.
401(k) with company matching.
Monthly Store Incentives.
Clothing allowance.
Free yoga classes at ALO Sanctuaries in select cities.
Commuter benefits.