Store Manager, Marlboro Plaza

sephora.com • Englishtown, NJ

11h • $86,000 - $105,300 • Onsite

About The Position

The Store Manager leads store operations, develops and coaches the team, and elevates the client experience at Sephora’s Marlboro Plaza location. This role oversees daily operations in a dynamic, high-volume retail environment, with the goal of driving sales and profitability while delivering seamless, personalized service. The Store Manager builds an inclusive, high-performing team by recruiting, onboarding, mentoring, and providing feedback, performance appraisals, and learning opportunities. The role also ensures store presentation and policy compliance, resolves client concerns, supports loyalty and engagement, and optimizes inventory and staffing resources. This position is performed on-site in Englishtown, New Jersey, and requires availability for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking on the sales floor for the entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation.

Requirements

• Demonstrated success in a Store Manager role in a high-volume, complex retail or hospitality environment.
• Ability to set strategic direction, champion store culture, drive store results, and execute business plans to achieve targets.
• Ability to recruit, inspire, and develop talent and foster a collaborative, results-oriented environment.
• Strong communication and interpersonal skills, including the ability to build trust with teams and senior leadership, manage conflict, facilitate complex discussions, and ensure alignment.
• Passion for developing others through mentorship, real-time coaching, feedback, and a culture of learning and accountability.
• Experience creating personalized client experiences that build loyalty and satisfaction while balancing operations and business growth.
• Availability to work evenings, weekends, and holidays.
• Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for the entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Responsibilities

• Oversee daily store operations to deliver an elevated client experience and drive sales and profitability.
• Lead, coach, inspire, and empower a diverse team, fostering growth, accountability, and achievement of performance goals.
• Attract, recruit, and onboard talent to build an inclusive team aligned with Sephora’s values and service standards.
• Conduct performance appraisals and provide actionable feedback and mentorship to support team members’ development and engagement.
• Promote continuous learning through coaching, open dialogue, and learning resources.
• Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
• Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
• Optimize inventory and staffing resources and adapt to shifting business priorities and opportunities.

Benefits

• Medical, dental, and vision coverage
• Disability insurance
• Life insurance
• 401(k) with 4% match
• Flexible spending account (FSA) and health savings account (HSA) programs
• Student Debt Retirement plan with eligible student loan payments qualifying to earn the Sephora 401(k) match
• Vacation paid time off, sick paid time off, and protected leave
• Training and leadership development
• Tuition reimbursement
• 30% discount on merchandise and services
• Free product or gratis opportunities
• Flash sale discounts on LVMH brand products
• Free mental health and financial coaching resources with 24/7 access
• Volunteer and donation matching
• Potential eligibility to earn bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed