Store Manager - Plaza at Frontenac

ALO • St. Louis, MO

3d • Onsite

About The Position

The Store Manager is a business owner for their store, responsible for leading, managing, and continuously developing all aspects of the store’s business. The role is accountable for creating and maintaining a positive, highly productive work environment aligned with the company’s mission, achieving sales and profitability goals, meeting operational objectives and merchandising standards, and developing a successful Sales, Operations, and Visual team.

As a business leader, the Store Manager develops and executes retail strategies, applies local market and business-trend knowledge, uses KPIs to develop business-driving strategies, and leads the team in using company tools and incentives to meet sales goals. As a people leader, the Store Manager builds an inclusive environment of growth and accountability through development, performance management, training, coaching, talent analysis, career planning, succession planning, and recruitment.

The Store Manager oversees Sales & Service, Operations, and Visual Managers; supports operational and visual execution; champions data-informed visual standards; promotes a safe, efficient workplace; and develops schedules that support business results and effective labor management. The role also collaborates with cross-functional partners, represents ALO’s mission and culture, and implements communication strategies to achieve store goals and KPIs.

Requirements

• 5+ years of retail or related industry leadership experience.
• Working knowledge of MS Office, including Word, Excel, and Outlook.
• Extraordinary verbal and written interpersonal and communication skills.
• Highly motivated to drive business in a fast-paced, innovative environment.
• Independent work ethic, time-management skills, and personal accountability.
• Alignment with and embodiment of ALO’s Guiding Principles.
• Business-owner mindset and entrepreneurial spirit.
• Ability to move constantly throughout all areas of the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Open availability for variable shifts, including peak days and weekends.
• Availability to work during the company blackout period, from the week of American Thanksgiving through the first week of January, including Thanksgiving weekend and Black Friday.

Responsibilities

• Develop and execute the store’s retail strategies.
• Use knowledge of local clientele, competitors, and relevant business trends to support store success.
• Apply business acumen and KPIs to develop and support business-driving strategies.
• Lead the team using company tools, incentives, and strategies to support sales goals.
• Ensure the store team communicates and embodies ALO’s mission and guiding principles.
• Develop an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching.
• Conduct talent analysis and establish career progression plans to retain talent and reduce turnover.
• Establish internal and external talent pipelines through succession planning and recruitment strategy.
• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of key strategies.
• Oversee and support execution of operational and visual guidelines.
• Champion strong sales-floor visual standards using business performance data.
• Support a safe work environment and efficient operation.
• Develop schedules that deliver business results while maintaining effective labor.
• Collaborate with cross-functional business partners to support organizational goals.
• Represent ALO and foster a culture aligned with its mission.
• Navigate the organization while balancing business needs and brand culture.
• Create and implement store communication strategies to achieve goals and KPIs.

Benefits

• Generous ALO employee discount.
• Free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes.
• Competitive medical, dental, and vision plan options.
• Free virtual access to mental health providers.
• New parent support for employees and dependents.
• 401K with company matching.
• Monthly Store Incentives.
• Clothing Allowance.
• Free yoga classes at ALO Sanctuaries in select cities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed