Optician - Plaza Frontenac

Warby Parker • Saint Louis, MO

9h

About The Position

Warby Parker is seeking a skilled, enthusiastic Optician to join its in-house optical team at Plaza Frontenac. The role helps customers meet their eyewear needs by delivering knowledgeable, attentive service and helping them feel confident about their glasses. The Optician will become an expert in Warby Parker’s brand and products, work collaboratively with teammates, and have access to career-advancing resources and benefits.

Requirements

• Be a licensed dispensing optician in states that require a license, or an ABO-certified optician in states that do not require licensing.
• Be passionate about the eyewear and retail industries.
• Communicate clearly, effectively, and professionally, including explaining technical terms in an accessible way.
• Be dedicated to going above and beyond to make customers and teammates happy.
• Be an energetic, positive team player who can adapt to a fast-paced, changing work environment.
• Be extremely detail-oriented and capable of managing a wide range of responsibilities.
• Be open-minded, eager to learn, and willing to challenge existing knowledge.
• Not be listed on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Work directly with customers to meet their eyewear needs.
• Take and record measurements, adjust and fit eyewear accurately.
• Check finished eyewear against the company’s optical standards and customers’ requirements and requests.
• Explain prescription terminology and product offerings to customers.
• Work with the team to ensure customers receive exceptional service.
• Help customers choose frames and lenses suited to their prescription needs, face fit, personal style, and lifestyle.
• Collaborate with the team to develop sales and customer-service best practices that can be implemented throughout the organization.
• Represent the brand and educate others about its values and mission.

Benefits

• For full-time employees: health, vision, and dental insurance; life and AD&D insurance; paid sick leave; paid holidays; vacation days; a 401(k) retirement savings plan; parental leave, including for non-birthing parents; short-term disability; an Employee Stock Purchase Plan; an Employee Assistance Program (EAP); bereavement support; optical education reimbursement; and free eyewear.
• For part-time employees: an Employee Assistance Program (EAP), an Employee Stock Purchase Plan, free eyewear, and paid sick leave.
• Eligible employees may receive variable compensation in addition to a competitive base salary or hourly rate.
• Non-exempt employees are eligible for overtime pay when required to work more than 40 hours in a workweek.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed