Operations Associate (Full-Time) - Plaza Frontenac

Alo Yoga • Saint Louis, MO

2d • Onsite

About The Position

The Operations Associate is a key member of the store team, responsible for driving profitability and efficiency. Working closely with the Operations & Visual Management team, this role initiates and completes operational work and provides feedback to support effective store operations. The position supports inventory accuracy, shipment and product flow, visual standards, stockroom processes, store safety, and guest service. Associates move throughout the sales floor and back of house, taking initiative on additional tasks when not assisting guests to keep the store clean, safe, inviting, and operating efficiently.

This is a full-time, non-exempt position with open availability expected seven days a week for 32–40 hours. Employees must be available during the company blackout period, from the week of American Thanksgiving through the first week of January.

Requirements

• At least 1 year of prior work experience in a client-centric sales and operational environment.
• Ability to move constantly throughout all areas of the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Passion for customer service and delivering exceptional experiences.
• Self-motivated, with a desire to achieve results and excel individually and as part of a team.
• Ability to align with and embody ALO’s Guiding Principles.
• Open availability seven days a week for 32–40 hours.
• Availability to work during the company blackout period, from the week of American Thanksgiving through the first week of January.

Responsibilities

• Execute inventory management processes to maximize inventory accuracy and reduce shrink.
• Investigate and identify root causes of inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps.
• Support operational functions, including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day replenishment, floor set updates, and supply management.
• Maintain and champion strong visual standards on the sales floor.
• Work with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure they are maintained and maximized.
• Support a safe work environment and efficient operation through strong stockroom standards and processes.
• Move throughout the retail floor to assess and fulfill the needs of the business, team, and guests.
• Execute company-level operations-focused directives, projects, and initiatives in partnership with the Operations & Visual Management team.
• Assist with shipment processing and product flow, including visual merchandising placement and daily replenishment.
• Use business metrics to support strategies that drive business results.
• Resolve client needs quickly and effectively to ensure customer satisfaction.
• Identify product concerns and communicate inventory needs to support business goals.
• Perform additional tasks as needed to keep the store clean, safe, inviting, and operating efficiently.

Benefits

• Generous ALO employee discount.
• Free ALO Wellness Club membership with access to streaming fitness and yoga classes.
• Competitive medical, dental, and vision plan options for full-time employees.
• Free virtual access to mental health providers and new parent support for employees and dependents.
• 401(k) with company matching for full-time employees.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at Sanctuaries in select cities.
• Commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed