Store Manager

Bridgestone Americas • Jersey City, NJ

7d • $58,235 - $98,990

About The Position

The Store Manager is an exempt leadership role responsible for supporting the needs and performance of a Bridgestone Retail Operations store. The position typically requires 40 or more hours per week, generally over five days, including weekends. Additional hours may be required depending on staffing, customer demand, store performance, and business needs. The pay range is $58,235 to $98,990.

The manager oversees store sales, customer satisfaction, budgets, payroll, records, inventory, and staff scheduling. They are expected to provide customer service, address complaints and follow up on customer feedback, and attend paid training to stay current with developments in automotive service.

Requirements

• High school diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem-solving skills related to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Ability to assist customers with personal sales and complaints to support customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict-resolution skills.
• Valid automobile driver's license at all times and ability to drive customer and company vehicles.

Nice To Haves

• Two-year college degree or equivalent.

Responsibilities

• Provide customer service.
• Drive store sales and promotions.
• Build customer satisfaction and loyalty, creating results for teammates, customers, and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets, and store goals.
• Keep records and relevant financial information current.
• Manage, schedule, and assign staff according to their skill level.
• Attend paid training to stay up to date with developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with the service received.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage starting on day one.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand daily pay program.
• Professional development, training, and regular mentorship.
• Corporate social responsibility activities.
• Supportive onboarding experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED