STORE MANAGER

HOUCHENS FOOD GROUP INC•Lafayette, TN
•Onsite

About The Position

The Store Manager is responsible for the successful operation of the store, including achieving sales and profit goals established by the operating budget. The role directly supervises sales workers in the grocery department and may perform management functions involving purchasing, budgeting, accounting, and personnel. The manager oversees customer service, sales, inventory, staffing, payroll, cash handling, store presentation, safety, and compliance with company policies and applicable regulations. The role includes opening and closing the store, maintaining merchandise and equipment, preparing operational and financial reports, and coordinating with company officials and supervisors. The work environment includes a grocery store and store office. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Requirements

  • High school graduate or GED.
  • No prior experience necessary.
  • Microsoft Office and general computer knowledge.
  • Must have access to a phone at all times and be able to complete basic math calculations.
  • Ability to perform the listed physical activities and lifting, carrying, pushing, and pulling demands, including occasional lifting or carrying over 100 pounds.
  • Ability to meet the stated vision, hearing, smell, and touch requirements and wear required personal protective equipment; back belts are required when unloading and lifting heavy products or objects.

Responsibilities

  • Greet and assist customers and respond to inquiries and complaints; monitor sales activities to ensure customers receive satisfactory service and quality goods.
  • Assign, direct, and supervise employees performing sales, inventory, cash-reconciliation, and customer-service duties.
  • Recruit, interview, hire, train, evaluate, promote, demote, and terminate employees as necessary; ensure employees understand and follow company policies and standards.
  • Measure employee performance, provide corrective action, maintain employee performance notices, and advise the supervisor of personnel situations or policy violations affecting store operations.
  • Develop work schedules and maintain employee schedules, time records, time cards, and other required records; verify hours, total time reports, and close out payroll accurately.
  • Achieve sales and profit objectives, control store expenses and payroll within budget, plan budgets, authorize payments and merchandise returns, and confer with company officials on ways to increase sales and promote business.
  • Organize and enter daily sales information for the corporate office; prepare accurate end-of-week reports or ensure trained employees prepare them.
  • Record sales at the time of purchase and accurately record merchandise markups, markdowns, spoilage, and store use according to company policy.
  • Verify the prior day's money, calculate the daily deposit, sign off on the office count, and notify the supervisor immediately if a bank deposit is not made daily.
  • Control cash handling by keeping the safe locked, maintaining a low cash drawer, and following supervisor instructions; complete shift-checkout reports as instructed.
  • Open and close the store on time according to the management schedule.
  • Monitor inventory, order merchandise to prevent overstocks and out-of-stocks, keep purchase and requisition records, and share responsibility for controlling store inventory.
  • Inspect products received or purchased for resale, examine merchandise for correct pricing, display, and advertised function, and build and maintain sellable displays.
  • Maintain coolers, shelves, and displays by keeping them full and fronted; prepare and maintain perishable foods according to company standards and supervisor instructions.
  • Enforce safety, health, and security rules and provide supervision to reduce theft-related losses; comply with city, county, state, and federal regulations.
  • Maintain a favorable customer image through store cleanliness, attractiveness, and employee conduct; preserve company property and clean and maintain store equipment.
  • Check equipment for proper working condition and assist in areas needing attention or assign tasks to others.
  • Stay informed about local competition, company emails, and memos; instruct staff on handling difficult sales and lead by example to support employee productivity.
  • Perform other job-related tasks requested by management staff.
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