Store Manager

Dobbs Tire And Auto Centers•Marshfield, WI
•$65,000 - $85,000

About The Position

The Store Manager oversees the daily operations of an automotive service center, ensuring sales, service, and repair activities are performed efficiently, safely, and profitably. The role leads and trains store staff, maintains appropriate staffing levels, fosters exceptional customer service, monitors sales performance, and implements strategies to achieve financial goals. It also includes managing inventory and equipment and parts requisitions, and administering personnel actions to support successful store operations. Driven by Dobbs brings together Dobbs Tire and Auto Centers and Conrad’s Tire Express & Total Car Care as a growing, multi-market automotive service organization. Its locations provide tires and automotive services ranging from routine maintenance to advanced diagnostics and engine repair. The company describes its investment in training, development, safety, and team wellbeing, and its support for local organizations and charities.

Requirements

  • At least 5 years of retail management experience or at least 2 years of experience as an Assistant Store Manager in the automotive industry.
  • Demonstrated success in growing sales in a retail environment.
  • Valid driver’s license.
  • Strong verbal and written communication skills.
  • Strong time management, accountability, prioritization, organization, and problem-solving skills.
  • Ability to work in a fast-paced, high-volume environment and adapt to diverse team members.
  • Strong work ethic, critical thinking, attention to detail, and commitment to results.
  • Customer-centric approach and relationship-building ability.
  • Motivation to meet and exceed sales goals and targets while promoting company products and services.

Nice To Haves

  • Knowledge of automotive systems.

Responsibilities

  • Perform duties of the Assistant Store Manager, Service Manager, and Retail Sales Manager as needed to support store operations.
  • Lead and direct store staff engaged in selling, servicing, and repairing vehicles to ensure efficiency and profitability.
  • Train, coach, and mentor employees on repair and maintenance procedures and customer service standards.
  • Schedule front- and back-shop employees to maintain appropriate staffing levels for all operating hours, including store opening and closing.
  • Review sales and performance records, identify improvement opportunities, and implement strategies to achieve financial objectives.
  • Manage inventory, including requisitioning and accounting for equipment, replacement parts, and tires.
  • Perform general housekeeping, facility upkeep, and other operational assignments, such as stacking tires.
  • Recommend, document, and execute personnel actions, including hiring, promotions, transfers, disciplinary actions, and terminations.
  • Ensure operations are conducted safely and efficiently and in accordance with company policies and procedures.
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