Store Manager

Sprouts Farmers Market•San Antonio, TX

8d•Onsite

About The Position

The Store Manager oversees, manages, and maximizes the business operations of an assigned Sprouts store and its departments, including Produce, Bakery, Deli, Meat, Dairy, Frozen Foods, Vitamins, Beer/Wine, Bulk Foods, and other store areas. The role is accountable for efficient and profitable store operations, cleanliness, safety, inventory, sales, merchandising, and compliance with company and governmental standards. The Store Manager leads department managers and store staff, handling hiring, termination, disciplinary actions, training and development, performance feedback, and scheduling. The position also manages customer complaints, staff issues, community relations, sales-promotion execution, incident reporting, and other administrative duties. The manager must ensure food safety and sanitation, including checking product dates and removing expired items, and maintain a safe, clean environment for employees and customers. Sprouts describes its stores as neighborhood grocery stores focused on customer service and fresh, natural foods. The company states that it is committed to an inclusive, respectful, and caring workplace culture and supports Team Member Resource Groups.

Requirements

1–3 years of retail management experience.
Dependable and reliable, with the ability to work a flexible schedule that may include nights, weekends, and holidays, and flexibility with store assignments.
Strong written and verbal communication skills and the ability to give direction while participating in a team environment.
Outgoing, friendly behavior, a positive attitude, and the ability to engage with customers.
Ability to manage department staff, including interviewing, hiring, training and development, timely performance appraisals, feedback, scheduling, counseling, and termination.
Proven leadership ability to build, motivate, and maintain staff.
Working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
Ability to handle emergencies, crises, and day-to-day store problems, and to write incident reports and process them according to company procedures.
Strong attention to detail, analytical and problem-solving skills, and ability to coordinate promotions and merchandise displays.
Strong focus on food safety and sanitation.
Must have and maintain Food Safety certification.
Ability to ensure compliance with federal, state, and company labor, health, safety, sanitation, OSHA, and other applicable standards.
Strong organization and planning skills, with the ability to prioritize and handle multiple tasks.
Ability to lift moderately heavy loads up to 75 lbs., bend, reach, kneel, squat, and stand for long periods.

Nice To Haves

A degree in business, management, marketing, retailing, communications, advertising, liberal arts, or a related field is preferred.

Responsibilities

Oversee and maximize the operations of an assigned store and all related departments.
Ensure efficient and profitable store operations, cleanliness, safety, and well-stocked inventory.
Manage profits and losses, inventory, sales promotion execution, and merchandising.
Hire and terminate employees; administer disciplinary actions; train, develop, schedule, counsel, and provide feedback to team members and department staff.
Manage department managers, staff issues, customer complaints, community relations, and administrative duties.
Handle emergencies and store problems, prepare reports for accidents and other incidents, and follow company procedures.
Coordinate sales-promotion activities and prepare or supervise merchandise displays and advertising copy.
Maintain food safety and sanitation; ensure food is fresh, check product dates, and regularly remove expired food from shelves.
Ensure compliance with labor, health, safety, sanitation, OSHA, governmental, and company requirements.
Maintain a safe and clean work environment for employees and customers.

Benefits

Competitive pay.
Sick time plan for the employee or immediate family members’ health needs.
Vacation accrual plan.
Opportunities for career growth.
15% discount on purchases at Sprouts for the employee and one other household family member.
Flexible schedules.
Employee Assistance Program (EAP).
401(k) retirement savings plan with company match.
Company-paid life insurance.
Contests and appreciation events throughout the year.
Performance-based bonus, subject to eligibility requirements.
Medical, dental, and vision coverage, subject to eligibility requirements.
Health Savings Account with company match, subject to eligibility requirements.
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
Company-paid short-term disability coverage, subject to eligibility requirements.
Paid parental leave for mothers and fathers, subject to eligibility requirements.
Paid holidays, subject to eligibility requirements.
DailyPay access for eligible employees, allowing transfer of earned pay before payday at no extra cost.