Store Manager

Tractor Supply Company•Pageland, SC

About The Position

The Manager Trainee learns the duties and develops the skills required for a Store Manager role. The position involves delivering a Legendary Customer Experience, building and developing the team, driving sales, managing inventory and profit, controlling expenses, and reducing and managing shrink. The trainee observes and learns store leadership, customer service, operational, personnel, budgeting, and inventory responsibilities while supporting the store’s daily operations.

Requirements

Must be at least 18 years of age.
Must possess a valid driver’s license; a valid license is required when driving for company business.
Retail experience and/or knowledge of farming, ranching, pets/equine, or welding is strongly preferred.
Must be able to process information and merchandise through a system and POS register.
Must be able to read, write, and count accurately to complete documentation.
Must be able to access all areas of the store, including the selling floor, side lot, stock area, and register area.
Must be able to operate equipment needed to run a store, such as a dolly, hand truck, forklift, computer, and cash register.
Must be able to move merchandise generally weighing 0–50 pounds throughout the store.
Must be able to work varied hours, days, nights, and weekends as business dictates, including six days a week during peak spring and fall seasons.
Must work a minimum of 52 hours per week.
Must be able to stand and walk for long periods, often up to four hours continuously without a break.
Must be able to perform the listed physical activities, including standing, sitting, walking, kneeling, stooping, bending, reaching overhead, driving, and lifting up to 50 pounds.

Nice To Haves

Supervisory experience.
High school diploma.
Bachelor’s degree in an agricultural science or business-related field.
Any suitable combination of education and experience will be considered.

Responsibilities

Learn to recruit, hire, develop, evaluate, discipline, and retain efficient team members.
Deliver Legendary Customer Service through the GURA approach: greet the customer, uncover needs and wants, recommend product solutions, and ask to add value and appreciate the customer.
Foster a welcoming, inclusive store environment and a sense of belonging for team members, customers, suppliers, and communities.
Schedule, organize, and plan team members’ daily activities to support efficient store operations.
Lead team members in delivering a distinctive customer shopping experience.
Communicate company processes, policies, and directives; evaluate their effectiveness and coordinate with district or regional management to address problems.
Learn to create a desirable work environment through promotions, recognition, and empowerment.
Resolve problems and conflicts involving team members and customers.
Learn sales and profit management and be accountable for achieving sales and profit objectives.
Promote a safe and productive work environment.
Manage daily merchandise flow to maintain adequate in-stock levels and inventory controls.
Learn to organize periodic merchandise resets to company specifications and sustain merchandise presentation standards.
Evaluate the competitive environment and work with Operations and Merchandising teams to support quality and performance.
Train on daily, weekly, and monthly paperwork, including invoices, schedules, product orders and returns, and purchase order reports.
Train in sales forecasting, payroll analysis, and budget review.
Train in documenting team member evaluations and corrective action.
Train in periodic price changes and communicating inventory needs to buyers and distribution centers.
Learn to work with buyers, supply chain management, district managers, and distribution centers to resolve inventory problems.
Learn to coordinate and conduct special sales events and assist district and store managers with district issues and operational needs.
Participate in community involvement.
Reinforce Tractor Supply Company’s mission and values and develop the store as an employer of choice.
Learn to address team member issues and concerns, involving Human Resources when necessary, and assess and develop team members for advancement.
Train in budgeting and sales forecasting and learn to audit store processes.
Travel to other store locations and company functions as needed.