Store Manager

GEORGICA PINE CLOTHIERS•Denver, CO

About The Position

J.McLaughlin is seeking a highly motivated, results-driven Store Manager to lead a retail store while upholding the company’s culture and standards. The Store Manager serves as a brand ambassador, develops productive client and community relationships, and creates a personalized, customer-focused shopping experience. The role is responsible for the overall performance and operation of the store, including sales, customer service, visual merchandising, team development, staffing, and operational execution. The Store Manager leads and develops the team, sets clear goals and expectations, and monitors performance to support sales and business objectives. Responsibilities include managing hiring, scheduling, training, payroll, expenses, loss prevention, and inventory; maintaining store presentation and standards; developing client outreach and community engagement; and communicating business needs and company direction with store teams, the District Manager, and corporate partners. The role also requires handling customer concerns promptly, maintaining a clean and organized store, and modeling integrity and professionalism. J.McLaughlin describes its culture as a “Culture of Kindness,” emphasizing respect, consideration, empathy, community involvement, and a family-like atmosphere. The company is an Equal Opportunity Employer and does not discriminate on the basis of protected status.

Requirements

3+ years of retail management experience preferred.
Bachelor’s degree or equivalent experience.
Strong management and leadership skills.
Strong analytical and problem-solving skills.
Team-oriented, with strong communication and interpersonal skills.
Proven track record of achieving sales goals and accountability for results.
Positive and self-motivated.
Consistently demonstrates accountability, reliability, and professionalism.
High energy and results-driven.
Adapts positively to change.
Ability to multitask while keeping the customer the top priority.
Ability to work various shifts, including weekends and holidays.
Comfortable standing for long periods.
Ability to lift up to 30 pounds.

Nice To Haves

Passion for classic American Sportswear.

Responsibilities

Act as a brand ambassador by embracing company culture and developing productive, profitable relationships with clients and communities.
Motivate and engage the store team by setting clear goals and expectations.
Provide exemplary client service and foster customer loyalty.
Use business acumen to make effective business decisions.
Manage store operations to support an efficient, profitable, and productive business.
Manage hiring, scheduling, training, merchandising, loss prevention, customer service, expenses, payroll, and inventory.
Create and maintain a culture of kindness focused on clients and the team.
Recruit and hire top talent.
Train and develop teams in selling skills, product knowledge, and operations.
Conduct performance appraisals and provide in-the-moment coaching to maximize sales and motivate the team.
Develop and implement client outreach plans using clienteling tools.
Use the POS system effectively to provide service.
Partner with community organizations and charities to host store events and trunk shows.
Drive sales through product knowledge and appropriate client recommendations.
Hold the team accountable for achieving goals.
Monitor sales trends and execute plans to maximize store sales.
Communicate business needs effectively with the District Manager and store teams.
Share best practices, ideas, and information with peers and build productive relationships across markets.
Respond to customer questions, inquiries, and concerns and resolve issues in a timely manner.
Communicate and execute direction from Retail Operations and the Corporate Office.
Plan and prioritize workload while keeping the customer the top priority.
Merchandise the sales floor to maximize sales while following visual directives and standards.
Maintain a clean and organized store.
Partner with the District Manager and Human Resources on employee relations and performance issues in accordance with company policy.
Adhere to and enforce company policies, procedures, and standards of professionalism.
Lead by example and maintain the highest level of integrity.