Store Manager

AbleLight•Saginaw, MI

About The Position

Store Managers ensure the highest level of customer service while modeling AbleLight’s mission, vision, and values. They problem-solve, make informed decisions, manage the workforce, and work to achieve strong results. The role leads store employees and volunteers, oversees daily operations and store performance, and partners with regional management to identify retail vocational opportunities for the people AbleLight supports. The position may require irregular hours and involves physical work.

Requirements

  • Associate degree required; experience may be considered in lieu of education.
  • At least 2 years of retail management experience, including 1 year of leadership experience.
  • Proficiency with Microsoft Office software.
  • Valid driver’s license and a good driving record as defined by AbleLight.
  • Ability to effectively oversee employees and volunteers while prioritizing multiple projects.
  • Effective people-management, listening, and problem-solving skills.
  • Ability to lead the team while maintaining a broad view of responsibilities rather than becoming absorbed in day-to-day work.
  • Ability to help the team set meaningful goals and identify specific behaviors or steps to achieve them.
  • Ability to hold the team accountable for meeting performance goals.
  • Ability to work irregular hours as needed.
  • Ability to meet the physical demands of the position, including lifting at least 40 pounds repeatedly, standing for up to 8 hours at a time, assembling and moving racks and shelves for extended periods, and carrying items up and down stairs as needed.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Model and promote AbleLight’s mission, vision, and core values to support the highest level of customer service.
  • Recruit, hire, and orient qualified applicants and volunteers to meet store needs.
  • Train, coach, and manage associates in their daily responsibilities to maximize store sales and profits.
  • Oversee merchandise placement and display design and preparation.
  • Implement and maintain operating procedures to achieve productivity and quality goals.
  • Review operational reports and records for adherence to policies and procedures; monitor profitability and manage budgets.
  • Review receiving and transfer paperwork to ensure inventory accuracy.
  • Maintain effective communication between the store and the Corporate office.
  • Oversee compliance with policies and procedures regarding company funds and property, personnel practices, security, sales, record keeping, production, and facility maintenance.
  • Resolve employee, volunteer, donor, and customer issues affecting store service, efficiency, or productivity, seeking guidance and resources as needed.
  • Ensure adequate security and compliance of physical facilities with applicable federal, state, and local safety codes and ordinances.
  • Partner with regional management to identify retail vocational opportunities for the people AbleLight supports.
  • Perform other duties as assigned.

Benefits

  • Retirement plan
  • Store discount
  • Family-friendly retail hours
  • Paid time off
  • Any Day Pay through Dayforce Wallet, providing access to earned pay at no additional cost
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