Store Manager

Staples Canada•Largo, MD

13d

About The Position

The Store Manager, referred to in the description as a General Manager, leads a collaborative and inclusive retail team and helps customers while driving store performance. The role oversees community relationships, merchandise sales, technical services, print and marketing services, and the business-to-business network. It provides overall leadership for store operations and may include additional responsibilities as assigned. The Store Manager builds a customer-centric, consultative environment for small-business customers and develops the team through teaching, coaching, and inspiration. The role leads operational excellence and works to drive profitable sales and margins, reduce variability, and improve year-over-year performance. Staples offers bonus plans, paid time off, career development, weekly pay, medical benefits, a 401(k) with company match, an associate store discount, and other discounts. Compensation is based on qualifications and experience.

Requirements

At least 1 year of progressively responsible store management experience in a retail environment as a General Manager or Store Manager.
Store operations experience involving analysis, planning, financial acumen, and driving results.
Experience creating a customer-centric environment and working in consultative selling to provide customers with total solutions.
Experience developing a team in operational excellence to drive profitable year-over-year sales and margins.
Ability to lift or move materials weighing 10–50 pounds, climb ladders, and stand and walk continuously.
Staples does not sponsor applicants for work visas for this position.

Nice To Haves

Bachelor’s degree in Business or a related field.
Ability to engage with the community, network, and support small-business customers.

Responsibilities

Ensure the store culture reflects Staples values and its commitment to the community.
Develop a consultative, customer-centric environment for small-business customers.
Teach, coach, and inspire the team to learn, grow, and deliver.
Lead merchandise sales, print and marketing services, and retail operations.
Drive profitable sales and margin while reducing variability and improving year-over-year performance.
Hold yourself and the team accountable for operational excellence.
Coach managers and supervisors to create a culture of consultative selling and total solutions.
Provide overall leadership for running the store and handle additional responsibilities as needed or assigned.