Store Manager

Five Below•Hebron, KY

13d

About The Position

The Store Manager leads the store from the sales floor and is responsible for creating a strong customer experience while balancing store operations, team development, and sales results. The role includes coaching and developing associates, maintaining store standards and operational execution, managing labor to meet business needs and budget, modeling selling behaviors, and building a positive, high-performing team culture. The Store Manager adapts to changing priorities and takes accountability for outcomes. The role is active and floor-focused, with real-time coaching and decisions that affect daily store operations. Structured planning includes development check-ins, coaching conversations, labor and volume planning, and use of Five Below resources and programs. Success is measured through sales and labor results, customer satisfaction and TruRating feedback, Store Scorecard performance, team development and retention, and operational execution and compliance. This position requires a flexible schedule that may include days, evenings, weekends, and holidays. Essential duties involve frequent use of a computer and printer, communication with customers and coworkers, movement around the sales floor and stockroom, and occasional use of a cash register and ladders. Physical requirements include frequently kneeling, bending, twisting, and stooping; lifting, pushing, or pulling up to 25 pounds; moving merchandise to heights of 5–10 feet; using ladders, pallet jacks, and handheld devices; and remaining upright in a stationary position for 80% of the time. Applicants must be at least 18 years old and able to perform the essential functions in compliance with applicable laws.

Requirements

High school graduate or equivalent.
At least 18 years old.
5–10+ years of leadership experience leading teams and delivering results.
Experience managing a store or large department; retail experience is preferred but not required.
Minimum 3 years of management experience preferred.
Excellent verbal and written communication skills.
Ability to multitask, think creatively, and maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Ability to lift, push, or pull up to 25 pounds and move merchandise to a height of 5–10 feet.
Ability to operate ladders, pallet jacks, and handheld devices.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to discern email and printed instructions about merchandise layouts, associate schedules, and operating procedures, and to exchange accurate information with customers and coworkers.

Nice To Haves

Promotion from an assistant or co-manager role is a plus.
Retail management experience.

Responsibilities

Lead the store from the sales floor and serve as its visible presence.
Coach, develop, give feedback to, and recognize associates.
Maintain store operations, including freight flow, store zones, and clear priorities.
Manage labor by flexing staffing to business needs and staying within budget.
Drive sales by modeling selling behaviors and guiding the team in customer service.
Build a positive, fun, and high-performing team culture.
Adapt to changing business needs and priorities.
Act with integrity and take ownership of results.
Plan development check-ins, coaching conversations, labor, and volume.
Use company resources and programs to support store success.
Frequently operate a computer and printer, and occasionally operate a cash register.
Retrieve and put away stock, including using ladders when needed.
Communicate with customers, managers, and coworkers in person and by telephone.
Move across the sales floor and between the sales floor and stockroom to direct associates, assist customers, and handle merchandise.