Store Manager

GNC Holdings • North Dartmouth, MA

12d

About The Position

GNC is seeking a dynamic Store Manager who embodies its “Live Well” philosophy and is passionate about helping customers find tailored health and wellness solutions. The Store Manager leads, coaches, and supports the team in delivering exceptional service and guidance while overseeing daily store operations, business performance, and product management. The role represents the GNC brand through expert product knowledge and promotion of the “Live Well” message.

This is a full-time hourly supervisory position. The Store Manager supports the total shopping experience through visual and operational standards, sales initiatives, and customer relationships that drive sales and repeat business, including MYGNC Rewards. The role includes achieving personal sales and productivity goals while helping associates reach their potential, building and managing a strong team, and operating the retail facility in accordance with GNC procedures.

Managers work five days and 40 hours per week. Schedules vary by store type and include specified evening, weekend, peak-business-day, lunch-hour, and holiday coverage. The job requires standing or walking for up to eight hours daily, frequent reaching, bending, twisting and repetitive hand motions, lifting, pushing or pulling items, ladder climbing, and using a computer for up to 60% of the day. Work may take place in temperatures ranging from 50 to 85 degrees, particularly in stock rooms. Reasonable accommodations may be made for qualified individuals with disabilities to perform essential functions.

Requirements

• Ability to perform each essential duty satisfactorily.
• Ability to stand or walk for up to eight hours a day.
• Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions; reach with hands and arms.
• Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
• Ability to climb ladders, reach, and bend.
• Ability to work in temperatures ranging from 50 to 85 degrees, especially in stock room areas.
• Ability to use a computer for up to 60% of the workday.
• Availability to work five days and 40 hours per week, including the schedule requirements applicable to the store location.
• Qualified individuals with disabilities may request reasonable accommodations to perform essential functions.

Responsibilities

• Lead, coach, and support the team in providing exceptional customer service and guidance.
• Oversee daily store operations, business performance, and product management.
• Represent the GNC brand by providing expert product knowledge and promoting the “Live Well” message.
• Ensure products are merchandised according to GNC standards and are easy for customers to see and buy.
• Support the shopping experience through visual and operational elements, sales initiatives, and customer relationships that generate sales and repeat business, including MYGNC Rewards.
• Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
• Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
• Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
• Attend community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives.
• Work the required schedule for the store type, including applicable evenings, weekends, peak business days, Sundays, lunch hours, and major U.S. holidays when the store is open.

Benefits

• Eligible Distribution Center team members may earn additional performance-based incentive pay for exceeding productivity expectations while maintaining quality and safety standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed