Store Manager

Five Below•Canal Winchester, OH

13d

About The Position

The Store Manager leads store operations, team development, sales execution, and customer experience. This is a visible, floor-focused leadership role responsible for maintaining a positive, high-performing team culture and delivering store results. The manager coaches and develops associates, manages labor to business needs and budget, oversees merchandise flow and store presentation, and adapts to changing priorities while maintaining integrity and accountability. Success is measured through sales and labor results, customer satisfaction and TruRating feedback, Store Scorecard performance, team development and retention, and operational execution and compliance. The role includes structured planning and development activities such as check-ins, coaching conversations, labor and volume planning, and use of company resources and programs. The position requires a flexible schedule that may include days, evenings, weekends, and holidays. Essential physical activities include frequent movement throughout the sales floor and stockroom, remaining upright for much of the workday, and lifting, pushing, or pulling up to 25 pounds. The position is salaried, with a stated pay range of $50,000 to $63,125.

Requirements

At least 18 years old and able to perform the essential job functions in compliance with applicable laws.
High school graduate or equivalent.
Minimum 3 years of management experience preferred.
5–10+ years of leadership experience leading teams and delivering results is stated under 'What You Bring to the Team.'
Experience managing a store or large department; retail experience preferred but not required.
Excellent verbal and written communication skills.
Ability to multitask and think creatively.
Ability to maintain composure under pressure.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.
Ability to lift, push, or pull up to 25 pounds and place or move merchandise to a height of 5–10 feet.
Ability to operate ladders, pallet jacks, and handheld devices.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to discern email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures, and to exchange accurate information with customers, managers, and coworkers.
Ability to perform frequent movement across the sales floor and to and from the stockroom, and occasional ladder use.

Nice To Haves

Retail management experience.
Promotion from assistant or co-manager roles.
Experience leading in fast-paced, high-volume, or high-complexity store environments.

Responsibilities

Lead the store visibly and serve as its face, voice, and pace.
Coach, provide feedback to, celebrate, and develop associates and the store team.
Oversee store operations, including freight flow, store zones, and clear priorities.
Manage labor in response to business needs while staying on budget.
Drive sales on the floor by modeling selling behaviors and guiding the team to deliver a positive customer experience.
Create a positive, fun, high-performing team culture.
Adapt to changing business needs and priorities.
Act with integrity and take ownership of store outcomes.
Plan for success through development check-ins, coaching conversations, labor and volume planning, and use of company resources and programs.
Deliver results in sales and labor, customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance.