Store Manager

Five Below•Louisville, KY

8d•$52,500 - $66,300•Onsite

About The Position

The Store Manager leads the store team and is responsible for delivering a strong customer experience while balancing store operations, team development, and sales results. The role leads from the sales floor, sets the pace and priorities, coaches and develops associates, manages labor to align with business needs and budget, and maintains a positive, high-performing store culture. The Store Manager adapts to changing needs and takes ownership of outcomes with integrity. Success is measured through sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The role includes structured planning and development work such as development check-ins, coaching conversations, labor and volume planning, and use of Five Below resources and programs. This is an active, floor-based role involving frequent movement across the sales floor and stockroom. The Store Manager may operate computers, printers, cash registers, ladders, pallet jacks, and handheld devices; communicate with customers and colleagues; and lift, push, or pull up to 25 pounds and move merchandise to heights of 5–10 feet. The schedule is flexible and may include days, evenings, weekends, and holidays.

Requirements

High school graduate or equivalent.
At least 18 years old.
Excellent verbal and written communication skills.
Ability to multitask, think creatively, and maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Ability to lift, push, or pull up to 25 pounds and place or move merchandise to a height of 5–10 feet.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to operate a computer, printer, cash register, ladders, pallet jacks, and handheld devices as required.
Ability to perform the essential job functions in compliance with applicable federal, state, and local laws.

Nice To Haves

5–10+ years of leadership experience leading teams and delivering results.
Experience managing a store or large department; retail experience is preferred but not required.
Promotion from assistant or co-manager roles is a plus.
Experience leading in fast-paced, high-volume, or high-complexity store environments.
At least 3 years of management experience is preferred.

Responsibilities

Lead the store by being present on the sales floor and setting the pace and priorities.
Coach, give feedback to, develop, and recognize team members.
Oversee store operations, including freight flow and maintaining well-organized sales-floor zones.
Manage labor and adjust staffing to business needs while staying within budget.
Drive sales by modeling selling behaviors, guiding the team, and supporting customer satisfaction.
Create a positive, fun, and high-performing team culture.
Adapt to changing business needs and take ownership of results.
Plan for success through development check-ins, coaching conversations, and labor and volume planning.
Meet performance expectations for sales, labor, customer satisfaction, Store Scorecard results, team development and retention, and operational execution and compliance.