The Store Manager leads the store from the sales floor and is responsible for delivering a strong customer experience while balancing store operations, team development, and sales results. The role involves coaching and developing associates, managing labor, maintaining merchandise flow and store presentation, and creating a positive, high-performing team culture. The manager adapts to changing business needs, acts with integrity, and is accountable for store outcomes. Success is measured through sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The manager works actively on the sales floor and spends structured time on development check-ins, coaching conversations, labor and volume planning, and using company resources and programs. The position requires frequent movement around the sales floor and stockroom, communication with customers and coworkers, and operation of computers, printers, and other store equipment. The schedule is flexible and may include days, evenings, weekends, and holidays. The role requires the ability to lift, push, or pull up to 25 pounds and move merchandise to heights of 5–10 feet, as well as to remain stationary and upright for 80% of the time.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED