Store Manager

GNC Holdings•Mount Hope, WV

About The Position

GNC is seeking a full-time hourly Store Manager who reflects its “Live Well” philosophy and is passionate about health and wellness. The Store Manager leads, coaches, and supports the team in providing customers with exceptional service and guidance. The role oversees daily store operations, business performance, and product management, while representing the GNC brand through expert product knowledge and promotion of the “Live Well” message. The Store Manager ensures products are merchandised according to GNC standards and supports the overall shopping experience, including visual and operational elements, sales initiatives, and customer relationships that encourage sales and repeat business. The position also involves achieving personal sales and productivity goals, developing associates’ sales potential, building and managing the team, and operating the retail facility.

Requirements

  • Ability to perform each essential duty satisfactorily.
  • Ability to stand or walk for up to eight hours a day.
  • Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions.
  • Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds.
  • Ability to push or pull up to 20 pounds.
  • Ability to climb ladders, reach, and bend.
  • Ability to work in temperatures ranging from 50 to 85 degrees, particularly in stockroom areas.
  • Ability to use a computer for up to 60% of the workday.

Responsibilities

  • Lead, coach, and support the team in providing exceptional service and guidance to customers.
  • Oversee daily store operations, business performance, and product management.
  • Represent the GNC brand by providing expert product knowledge and promoting the “Live Well” message.
  • Ensure products are merchandised according to GNC standards and are easy for customers to see and buy.
  • Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that lead to sales and repeat business, including MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build strong teams and provide ongoing feedback to associates about work performance.
  • Recruit, hire, and manage employee performance.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives.
  • Work five days and 40 hours per week and follow the applicable store scheduling requirements.
  • Work major U.S. holidays when the store is open.

Benefits

  • Eligible team members who consistently exceed productivity expectations while maintaining quality and safety standards may earn additional performance-based incentive pay.
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