Store Manager

Circle K Stores•San Antonio, TX

4d•Onsite

About The Position

The Store Manager leads the store’s employees and operations, with responsibility for customer service, staffing, training, store presentation, safety, communication, reporting, inventory, and financial performance. The manager recruits, hires, trains, schedules, supervises, and evaluates employees; maintains supplier and community relationships; addresses customer complaints; and ensures that merchandise, records, required reports, and employment notices meet company standards. The role also analyzes sales and expenses, manages budgets and merchandise margins, safeguards funds, and takes action to maximize sales and net profits. The position is based at 9697 San Pedro Ave, San Antonio, Texas 78216. Work is primarily indoors, though the manager may work outdoors to clean parking lots and gas pumps or take out garbage. The role may involve occasional cold-temperature extremes while overseeing work in a walk-in cooler or freezer, occasional noise, and working with minimal direction or supervision. Flexible availability is listed for days, evenings, overnights, and weekends.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work under the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills needed to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.

Nice To Haves

High school diploma or GED.
Experience in retail sales.

Responsibilities

Recruit, hire, train, supervise, and evaluate employees, providing feedback and ensuring excellent customer service.
Assign and schedule work to support customer service and maintain a clean, stocked, organized, and well-kept site.
Apply non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Build positive, professional relationships with suppliers and promote excellent service; resolve customer complaints promptly and professionally.
Promote a safe, positive public image in the neighboring community and train employees on safety procedures.
Communicate information to employees in a timely manner and hold ongoing communication meetings with site employees and the Market Manager.
Assess site needs and develop action plans to meet objectives.
Maintain site files and manuals and ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced, and required employment posters and signs are accessible to employees.
Analyze daily sales and expenses, prepare budgets and forecasts for P&L lines, manage merchandise margins, and take action to maximize sales and net profits.
Safeguard and account for money received and disbursed and perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.