The Store Manager leads the store from the sales floor and is responsible for creating an excellent customer experience while balancing store operations, team development, and sales results. The role sets the pace and tone for the store, coaches and develops associates, keeps merchandise and store zones organized, manages labor to business needs and budget, models selling behaviors, and fosters a positive, high-performing team culture. The manager must adapt quickly, act with integrity, and take ownership of outcomes. The position is active and floor-focused, with real-time coaching and decisions throughout the day. Structured planning work includes development check-ins, coaching conversations, labor and volume planning, and use of Five Below resources and programs. Success is measured by sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED