STORE MANAGER - 21 and older only - MONTEREY VA

Dollar General•Monterey, VA

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures that the store is staffed, opened and closed effectively, merchandise and inventory are managed appropriately, and financial, safety, security, and company policy requirements are followed. The manager also provides customer service leadership, develops staff, and completes store documentation according to company guidelines.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organization skills and attention to detail.
Ability to solve problems and handle situations where limited standardization exists.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Ability to frequently walk and stand, bend, stoop, kneel, handle merchandise and equipment, and properly lift up to 40 pounds; occasional lifting up to 55 pounds and climbing a ladder are required.
Ability to regularly drive or provide personal transportation for bank deposits and occasional work-related travel.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.
Bilingual Spanish-speaking ability may be preferred at certain store locations.

Responsibilities

Recruit, select, retain, train, evaluate, and develop employees in accordance with labor laws and company policies; address performance gaps through appropriate solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events that encourage safety, security, and policy compliance.
Ensure the store is appropriately staffed and effectively opened and closed each day; personally open at least twice per week and close at least twice per week.
Review operating statements and identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory, including reviewing ordering plans, seasonal direction, and inventory issues weekly, and following up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure store and ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Regularly drive or provide personal transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.