STORE MANAGER - 21 and older only - SUFFOLK VA

Dollar General•Suffolk, VA

1d•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, and operated in accordance with company policies, procedures, and applicable labor laws. The manager recruits, trains, evaluates, and develops employees; monitors business performance, inventory, expenses, and cash controls; and leads customer service, merchandising, safety, and store organization. The position requires regular hands-on work, including personally opening the store at least twice per week and personally closing it at least twice per week. The manager also makes bank deposits using their own transportation and may occasionally travel to management meetings or other Dollar General stores. Work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather conditions.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices.
Organization skills and attention to detail.
Ability to solve problems and manage situations with limited standardization.
Ability to recruit, hire, and train qualified applicants; develop staff; collaborate; and respond sensitively to customer needs.
Frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment.
Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally.
Ability to climb a ladder occasionally.
Regularly provide own transportation for bank deposits and occasional travel to meetings or other stores.

Nice To Haves

High school diploma or equivalent is strongly preferred.
One year of management experience in a retail environment is preferred.
Certain store locations may give preference to bilingual Spanish speakers.

Responsibilities

Recruit, select, hire, train, and retain qualified employees in accordance with labor laws and company policies.
Conduct performance evaluations, identify employee performance gaps, provide counseling, and make recommendations concerning pay, advancement, and termination.
Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
Ensure adequate staffing and effective daily store opening and closing; personally open the store at least twice weekly and close it at least twice weekly.
Review operating statements to identify business trends, profitability, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on replenishment and cycle counts.
Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Maintain financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Lead the delivery of superior customer service.
Maintain a clean, organized, safe, and secure store for employees and customers.
Ensure the store has the tools necessary to perform required tasks.
Enforce company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Make bank deposits and occasionally travel to management meetings or other Dollar General stores.