STORE MANAGER - 21 and older only - EDINBURG VA

Dollar General•Edinburg, VA

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, well-organized, adequately equipped, financially controlled, and compliant with company policies and applicable labor laws. The manager recruits, trains, evaluates, and develops employees; monitors store performance and inventory; oversees merchandising and customer service; and maintains a safe, secure, and clean environment. The position also requires completing store documentation and, using personal transportation, making bank deposits and occasionally traveling to management meetings or other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform IBM cash-register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • Ability to align with Dollar General values, support ownership by developing others, act as a liaison between corporate and store employees, foster collaboration, communicate tactfully and directly, and respond sensitively to customer needs.
  • Ability to apply basic retail principles, including ordering cycles, peak inventories, and merchandise flow.
  • Frequent walking and standing; frequent bending, stooping, and kneeling.
  • Ability to frequently handle merchandise and equipment, including hand-held scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
  • Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally.
  • Ability to climb occasionally using a ladder.
  • Ability to regularly drive or provide personal transportation for bank deposits and occasional work-related travel.

Nice To Haves

  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, train, retain, and develop qualified employees in accordance with labor laws and company policies.
  • Conduct performance evaluations, identify performance gaps, provide counseling, and make recommendations about pay rates and advancement; take corrective action up to and including termination.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and company policies.
  • Ensure appropriate staffing and effective daily opening and closing; personally open the store at least twice per week and personally close it at least twice per week.
  • Review operating statements and identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly, and follow up on Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Ensure financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure store for employees and customers.
  • Ensure the store has the tools needed to perform required tasks.
  • Enforce company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide personal transportation for bank deposits, occasional management meetings, and occasional trips to other Dollar General stores.
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