STORE MANAGER - 21 and older only - NORFOLK VA

Dollar General•Norfolk, VA

20h•Onsite

About The Position

The Store Manager is responsible for managing employees and planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing and employee development, store operations and merchandising, inventory and financial controls, customer service, safety, security, and required paperwork. The manager personally opens the store at least twice per week and closes it at least twice per week. The position is based in Norfolk, Virginia, and the posting specifies that applicants must be 21 or older.

Requirements

Applicants must be 21 or older.
Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills and interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices, including deposits, store keys, and the SAFE program.
Good organization skills and attention to detail.
Ability to solve problems and handle situations where limited standardization exists.
High school diploma or equivalent is strongly preferred.
Ability to regularly drive or provide personal transportation for job-related duties.
Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.

Nice To Haves

One year of management experience in a retail environment is preferred.
Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

Recruit, select, retain, train, and develop qualified employees in compliance with labor laws and company policies.
Conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations about pay rates and advancement; termination may be included when appropriate.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
Ensure appropriate staffing and effective daily opening and closing; personally open and close the store at least twice per week for each duty.
Review operating statements to identify business trends, sales and profitability, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Manage merchandise staging, stocking, storage, and presentation according to company processes and practices, including proper fixture use, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide customer-service leadership and maintain a clean, organized, safe, and secure store environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide personal transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.