STORE MANAGER - 21 and older only - CHESAPEAKE VA

Dollar General•Chesapeake, VA

1d•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is appropriately staffed, opened and closed each day, and operated in compliance with company policies, procedures, and applicable labor laws. The manager leads employee recruitment, training, performance management, and development; oversees customer service, merchandise presentation, inventory, cash controls, safety, security, and store cleanliness; and completes required documentation on time. The position requires frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment. It also involves regularly driving or providing personal transportation for bank deposits and occasionally for management meetings or visits to other Dollar General stores. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather conditions.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organization skills and attention to detail.
Ability to solve problems and handle varied situations where limited standardization exists.
High school diploma or equivalent strongly preferred.
Regularly drive or provide own transportation for bank deposits and occasional work-related travel.
Frequently lift up to 40 pounds and occasionally lift up to 55 pounds.

Nice To Haves

One year of management experience in a retail environment is preferred.
Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

Recruit, select, and retain qualified employees in accordance with federal and state labor laws and company policies, and maintain appropriate staffing.
Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and recommend termination when appropriate.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
Ensure the store is properly opened and closed each day; personally open it at least twice per week and close it at least twice per week.
Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; and follow up on Basic Stock Replenishment and cycle counts.
Oversee merchandise staging, stocking, and storage according to company processes.
Ensure merchandise presentation, pricing, and signage follow established practices and that fixtures are used properly.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure working and shopping environment and ensure the store has the tools needed for required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Make bank deposits and occasionally travel to management meetings or other Dollar General stores.