STORE MANAGER - 21 and older only - LYNCHBURG VA

Dollar General•Lynchburg, VA

About The Position

The Store Manager is responsible for managing employees and planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The role ensures the store is staffed, opened and closed effectively, and operated in compliance with company policies, procedures, and applicable labor laws. The manager leads hiring, training, performance management, employee development, customer service, inventory control, cash handling, store security, and day-to-day store operations. The position also involves reviewing operating statements, managing merchandise flow and presentation, maintaining accurate inventory, completing required documentation, and providing a clean, safe, and secure environment for employees and customers.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations where limited standardization exists.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Frequent walking and standing, bending, stooping, and kneeling.
Frequent handling of merchandise and equipment, including a handheld scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
Occasional climbing using a ladder.
Regular driving or providing personal transportation for bank deposits and occasional work-related travel.

Nice To Haves

Bilingual Spanish skills may be preferred at certain store locations.
High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, hire, train, and retain qualified employees in accordance with labor laws and company policies.
Ensure the store is properly staffed and effectively opened and closed each day.
Personally open the store at least two times per week and personally close it at least two times per week.
Conduct performance evaluations, identify performance gaps, provide counseling or solutions, and make recommendations regarding pay and advancement, up to and including termination.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Review operating statements to identify business trends, sales and profitability results, turnover, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
Facilitate the staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise presentation, pricing, signage, and use of fixtures follow established practices.
Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized, safe, and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide personal transportation to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.