Store Manager

Carters Inc. • Allen, TX

8d

About The Position

The Store Manager leads the store team and represents the Carter’s brand to families. The role fosters a welcoming, inclusive, positive, and safe work environment; develops employees into brand and product experts; and coaches team members to reach their potential and grow their careers. The Store Manager is responsible for talent recruitment and succession planning, customer experience and loyalty, merchandising and operations, payroll and budgets, KPI analysis, omnichannel execution, and loss prevention.

The role requires at least three years of retail or related management experience leading direct reports and a high school diploma or GED. The position involves physical activity, including lifting up to 40 pounds, frequent bending, stooping, reaching, pushing, and pulling, and standing or walking for extended periods. Availability may include days, nights, weekends, and holidays, with at least two closing shifts per week.

Requirements

• At least 3 years of retail or related management experience leading direct reports.
• High school diploma or GED.
• Positive, solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership and supervisory skills, including leading, directing, and executing multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Able to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Able to stand or walk for extended periods and climb up and down a ladder.
• Availability may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts per week.

Responsibilities

• Build a talent pipeline through networking and recruiting, and develop succession plans by training and developing the team.
• Foster a positive, safe, and inclusive work environment where employees collaborate; recognize performance to increase employee engagement.
• Grow leaders by providing direction, delegating, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers and assist them with product styles, features, and benefits.
• Build customer loyalty by directing and coaching the team on customer participation in loyalty programs, including credit.
• Execute company direction on merchandising and operations, and manage payroll and budgets.
• Understand and analyze key performance indicators (KPIs) and identify behaviors that drive results.
• Lead and integrate an omnichannel experience, ensuring teams are trained on available tools.
• Reduce loss through consistent customer service, education, and operational controls.

Benefits

• Schedules designed to support work-life balance.
• Health benefits and mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program, including tuition-free GED or bachelor’s degree study or English as a second language learning.
• Paid time off and holidays.
• Parental leave and adoption assistance.
• Charitable matching gifts.
• Professional and personal development opportunities and development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED