Store Manager

Lowe's Home Centers•Owatonna, MN

13d

About The Position

The Store Manager oversees overall store operations, including expenses, merchandising standards, compliance, safety, security, workforce, and customer service, to drive positive customer experiences, sales, and margin performance. The role works with cross-functional partners in Human Resources, Asset Protection, and Operations at district, regional, and corporate levels to execute Lowe’s business strategy. The Store Manager builds a store culture aligned with Lowe’s mission and behaviors, supports employee engagement, assesses talent needs, recruits and develops talent, executes sales and service strategies, uses relevant data to inform store-specific plans, champions customer service, addresses store needs, and represents Lowe’s in the community. The position does not require regular travel, though occasional travel may be needed for meetings, training, or support of neighboring stores. It is generally scheduled for 48 hours per week, with additional hours potentially required based on business needs. Morning, afternoon, and evening availability is required any day of the week. Physical duties may involve prolonged standing, sitting, and other activities needed to perform the job. The associate must be able to lift at least 25 pounds without assistance and may need to lift more than 25 pounds with or without assistance.

Requirements

At least 4 years of experience leading associates in a large retail environment with annual sales volume exceeding $20 million.
At least 5 years of experience working in a fast-paced, cross-functional work environment.
Experience building and maintaining cross-functional relationships in a matrixed environment.
Experience analyzing and using customer, market, and competitor data to inform decisions and business planning.
Experience managing or sponsoring implementation of corporate or local change initiatives.
Experience using Microsoft Office Suite.
Ability to obtain sales-related licensure or registration as required by law.
If a salesperson license is required by state or local law, must be licensed or pass the required licensing exam within 60 days of starting employment.
Availability for morning, afternoon, and evening shifts any day of the week.
Physical ability to perform job duties involving prolonged standing, sitting, and other activities.
Ability to lift at least 25 pounds without assistance; may need to lift more than 25 pounds with or without assistance.

Nice To Haves

Bachelor’s degree in Business Administration, Marketing, or a related field.
Experience managing in the big-box home improvement retail industry.
Experience building partnerships within the community.
Experience in a leadership role in more than one store volume or complexity level.

Responsibilities

Ensure associates provide friendly, professional, and timely service to customers.
Monitor store performance, profitability, and execution of store plans and programs.
Champion and implement strategic asset-protection plans to improve safety and security outcomes.
Manage overall store operations, including expenses, merchandising standards, compliance, safety, security, and workforce.
Work with HR, Asset Protection, and Operations partners at district, regional, and corporate levels to execute Lowe’s business strategy.
Build and support a store culture aligned with Lowe’s mission and behaviors, supporting employee engagement.
Maintain a strategic view of store talent needs; recruit and develop talent.
Drive execution of sales and service strategies.
Analyze relevant data to inform store-specific strategies.
Champion customer service and proactively address store needs.
Represent Lowe’s as a brand ambassador in the community.
Travel occasionally for meetings, training, or to support neighboring stores, if needed.

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
Flexible spending accounts
Health savings accounts
401(k) retirement account with company match
Employee Assistance Program, including work/life services and no-cost counseling
Education support, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and parental leave
Adoption assistance
Associate discount and broader discount platform
Potential discretionary annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards, based on eligibility
Learning and development opportunities
Wellness programs