Store Manager - 1864 Wine & Spirits

Green Valley Grocery•North Las Vegas, NV

About The Position

The Store Manager at 1864 Wine & Spirits is responsible for delivering outstanding customer service, maximizing sales, controlling shrink and expenses, maintaining store standards, and managing store personnel. The role includes receiving merchandise, supporting promotions, ensuring compliance with company policies and applicable laws, and implementing company changes and procedures. The position requires reliable transportation, the ability to work varied hours and days as business dictates, and the ability to perform duties under stressful conditions.

Requirements

  • Must have and maintain reliable transportation.
  • Must be able to lift 50 pounds to a height of 4 feet and 20 pounds to a height of 5 feet without assistance.
  • Must be able to sit or stand for up to a full 8-hour shift.
  • Must be able to work around fumes, odors, chemical agents, and solvents.
  • Must be able to work in various temperatures and environmental conditions.
  • Must be able to maintain balance and climb up to 5 feet on a ladder.
  • Must be able to work with minimal supervision under stressful conditions.
  • Must be able to work varied hours and days as business dictates.
  • Must be able to read, count, and write to complete documentation accurately.
  • Must be able to communicate with associates and customers in English.
  • Must be able to access all areas of the store facilities, including the sales floor, stocking and storage areas, walk-in coolers and freezers, and register area.
  • Must be able to operate and use equipment necessary for the basic function of the position.

Responsibilities

  • Provide outstanding customer service by maintaining a customer-friendly environment and greeting and acknowledging every customer.
  • Analyze business trends and implement plans to maximize sales and meet or exceed goals and objectives.
  • Control shrink, expenses, and payroll in accordance with company policy and procedure.
  • Perform and assign duties to maintain a clean and attractive store inside and out.
  • Maintain awareness of product knowledge, merchandise promotions, test merchandise, and advertisements.
  • Compare the store with competitors and report or share results with company management.
  • Learn, use, and train employees on company selling guidelines to increase sales and customer satisfaction.
  • Set up advertising or promotional displays and arrange merchandise to promote sales.
  • Accurately receive merchandise from vendors in accordance with company policy and procedure.
  • Learn, comply with, train store personnel on, and enforce company policies and procedures and applicable federal, state, and municipal laws.
  • Maintain amicable work relationships with fellow employees.
  • Hire, train, and develop store personnel in accordance with company policy and procedure.
  • Continually evaluate and respond to store personnel performance issues.
  • Undertake and support company policies, changes, systems, or procedures related to the basic function of the position.
  • Perform other duties as assigned by company management.
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