Wine & Spirits Clerk

Sendiks Fine Foods Inc • Brookfield, WI

9h

About The Position

The Wine & Spirits Clerk provides stocking and merchandising support for the Wine & Spirits Department and helps maintain a positive shopping environment for customers and a positive working environment for employees. The role emphasizes customer service, stocking, cutting and sorting product, and building and maintaining displays to support product availability and department sales. A significant focus is sampling products with customers, helping them try featured selections and discover new products, and answering product questions.

The clerk stocks and organizes shelves and displays, handles product carefully, rotates and faces merchandise, and helps customers locate items. The role also includes cleaning the sales floor and backroom, responding to department phone calls, assisting with price checks and product replacement, and following store and department policies. Duties and work hours may vary according to business needs. Assignments and work direction are provided by the Wine & Spirits Manager or person in charge.

Requirements

• Ability to provide quality customer service and communicate with customers through verbal interaction and listening.
• Ability to walk and stand, climb ladders, work above floor level, and perform stooping, bending, turning, squatting, kneeling, and reaching.
• Ability to lift and carry up to 75 pounds.
• Ability to push and pull up to 2,500 pounds.
• Ability to operate a box cutter, flat bed, forklift, pallet jack, mop, broom, and telephone.
• Judgment and decision-making skills, memorization, and reading, writing, and math skills.
• Ability to complete assigned work within allotted time and handle products carefully to avoid damage.

Responsibilities

• Provide quality customer service, answer product questions, and direct customers to products, including taking them directly to the item they are seeking.
• Stock aisles and build and maintain displays, completing assignments within allotted time and placing, rotating, and facing products correctly.
• Handle products carefully and use proper case-cutting techniques.
• Cut and sort wine and spirits stock loads by aisle, load product safely onto carts or pallets, and move it to the correct aisle.
• Maintain production counts by pallets and/or cases.
• Clean up the sales floor and backroom, including compacting cardboard, stacking pallets, cleaning spills, storing overstock, and disposing of used razor blades in designated areas.
• Answer department phone calls in a timely and consistent manner.
• Assist clerks with price checks and product replacement.
• Follow all store and department policies and procedures.
• Sample products with customers and help them try featured selections and discover new products.

Benefits

• Flexible scheduling
• Opportunities to learn and grow within the company
• Comprehensive benefits package for all team members, including a 401(k) with company contribution and employee discounts
• Full-time team members receive health, dental, and vision insurance and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed