Wine & Spirits Clerk

Festival Foods•Hudson, WI

7d•Onsite

About The Position

The Wine and Spirits Clerk/Cashier helps guests find wines, spirits, and other products, offers recommendations, and takes special orders. The role provides friendly, knowledgeable customer service, answers questions, resolves concerns, and supports department goals while maintaining inventory, accurate pricing, stocked and organized shelves, and a clean, safe, welcoming environment. The clerk operates the register and collaborates with associates, leaders, and vendors. Regular, timely attendance and adequate notice for occasional absences are expected; other duties may be assigned. The position involves standing for long periods, walking throughout the store, regularly bending, stooping, and kneeling, and performing repetitive tasks. It requires manual dexterity, coordination, full upper-body motion for occasional lifting, and the ability to lift up to 50 pounds occasionally. Working conditions include occasional exposure to extreme temperatures. Schedules may include mornings, afternoons, evenings, weekends, and holidays, subject to the employee’s availability.

Requirements

Must be at least 21 years of age in order to sample products sold in the wine and spirits department.
Ability to deal tactfully and effectively with customers.
Good oral and written communication skills.
Thorough understanding of safety requirements and company safety policies, and ability to apply on-the-job safety training to recognize and respond to potential safety hazards.
Training and knowledge of hand jack, baler, forklift, pallet jack, trash compactor, proper lifting techniques, and proper scanning techniques.
Ability to stand in place for long periods; walk in the store; and bend, stoop, and kneel regularly.
Fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
Full range of upper-body motion to occasionally lift stock; ability to perform repetitive tasks for prolonged periods.
Functional sensory abilities to visually monitor the store, create displays, and operate equipment.
Ability to occasionally lift up to 50 pounds.

Responsibilities

Help guests locate products, provide recommendations, and take special orders.
Answer guest questions, resolve concerns, and provide supportive service.
Work with associates and leadership to meet department goals and maintain standards.
Maintain inventory levels and accurate pricing; stock and organize shelves.
Operate the register and process purchases accurately.
Maintain a clean, safe, and welcoming environment.
Collaborate with vendors, managers, and fellow associates.
Attend work regularly and on time in accordance with the schedule, and provide adequate notice to find a replacement for occasional absences.
Perform other duties as assigned.

Benefits

15% associate discount on grocery purchases for the associate and immediate household.
Weekly pay for hourly associates.
Part-time store associates receive $1 per hour premium on Sundays and select holidays.
Schedules provided two weeks in advance.
Vision insurance eligibility for part-time and full-time associates.
Two dental coverage options for part-time and full-time associates.
Three weeks of paid parental leave.
Fitness reimbursement program offering savings on fitness membership fees.
Employee Assistance Program (EAP) and LEAPCare Care Coaches.
401(k) plan with an annual discretionary company match.