Wine & Spirits Clerk

Festival Foods•Menasha, WI
•Onsite

About The Position

The Wine and Spirits Clerk/Cashier helps guests find wines, beers, and spirits, offers recommendations, and takes special orders. The role provides friendly, knowledgeable customer service and works with team leaders and associates to keep the department operating smoothly. Responsibilities also include maintaining inventory and pricing, stocking and organizing shelves, operating the register, and keeping the department clean and safe. The schedule may include mornings, afternoons, evenings, weekends, and holidays, depending on the associate’s availability.

Requirements

  • Must be at least 21 years of age to sample products sold in the wine and spirits department.
  • Ability to deal tactfully and effectively with customers.
  • Good oral and written communication skills.
  • Thorough understanding of safety requirements and company safety policies, and ability to apply on-the-job safety training to recognize and respond to possible safety hazards.
  • Proper training and knowledge of hand jacks, balers, forklifts, pallet jacks, trash compactors, proper lifting techniques, and proper scanning techniques.
  • Ability to stand in place for long periods, walk in the store, and bend, stoop, and kneel regularly.
  • Fine finger and broad manual dexterity and eye-hand-foot coordination to operate equipment.
  • Full range of upper-body motion to occasionally lift stock and ability to perform repetitive tasks for prolonged periods.
  • Functional sensory abilities to visually monitor the store, create displays, and operate equipment.
  • Ability to occasionally lift up to 50 pounds.

Responsibilities

  • Help guests find products, provide recommendations, and take special orders.
  • Answer questions, resolve concerns, and provide supportive customer service.
  • Work with associates and leadership to meet department goals and maintain standards.
  • Maintain inventory levels and accurate pricing, and stock and organize shelves.
  • Accurately check out purchases at the register.
  • Maintain a clean, safe, and welcoming environment.
  • Communicate and collaborate with vendors, managers, and fellow associates.
  • Attend work regularly and on time according to the schedule, and provide adequate notice to find a replacement for occasional absences.
  • Perform other duties as assigned.

Benefits

  • 15% associate discount on grocery purchases for the associate and immediate household.
  • Weekly pay for hourly associates.
  • Part-time store associates receive $1 per hour premium on Sundays and select holidays.
  • Schedules provided two weeks in advance.
  • Vision insurance and two dental coverage options for part-time and full-time associates.
  • Three weeks of paid parental leave.
  • Fitness reimbursement program.
  • Employee Assistance Program and LEAPCare Care Coaches offering confidential support.
  • 401(k) plan with an annual discretionary match.
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