Wine & Spirits Clerk

Hy-Vee•Independence, MO

About The Position

The Wine & Spirits Clerk provides prompt, efficient, and friendly customer service; educates customers about products; and rotates, faces, and replenishes merchandise while ensuring quality standards. The role supports a clean, neat, and pleasant shopping and work environment, follows applicable tobacco and liquor sales policies, and assists with department and store tasks as needed. The position requires applicants to be at least 18 years old. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Must be at least 18 years old.
Over six months up to one year of similar or related work experience.
Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, count, and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Must be physically able to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see at distances from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Provide prompt, efficient, friendly, and helpful customer service, treating customers with care, concern, and patience.
Greet customers, learn and use their names when possible, and help them locate or reach products, handle heavy items, and share suggestions or requests.
Answer telephone calls promptly and provide helpful service.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Educate customers about products.
Rotate, face, and replenish merchandise and maintain product quality standards.
Check in and put away product and, as needed, review invoices.
Maintain displays in the department and throughout the store.
Follow local, state, and company policies on sales of tobacco and liquor.
Remove trash promptly and follow sanitation procedures to keep the work area clean and neat.
Follow department and company personal hygiene, dress, and other guidelines.
Report to work as scheduled and on time.
Order products at a supervisor’s request, assist with inventory, and build displays as needed.
Assist in other store areas and perform other job-related duties and special projects as required.