Wine & Spirits Clerk

Hy-Vee, Inc.•Independence, MO

About The Position

The Wine & Spirits Clerk provides prompt, efficient, and friendly customer service and educates customers about products. The clerk rotates, faces, and replenishes merchandise, maintains product quality and displays, and follows local, state, and company policies for tobacco and liquor sales. The role also includes receiving and putting away products, maintaining cleanliness and sanitation, and supporting store operations as needed. The position requires more than six months and up to one year of similar or related work experience. No education is required. Applicants must be at least 18. Employment is contingent upon successfully completing a pre-employment drug screen. The work is fast paced and may involve exposure to dirt, cleaning solvents, moving equipment hazards, temperature extremes, and dampness. Physical requirements include exerting force to move objects and performing activities such as climbing, standing, walking, lifting, reaching, and repetitive motions.

Requirements

Must be at least 18 years old.
Over six months and up to one year of similar or related work experience.
No education requirement.
Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, count, and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects.
Visual ability, with or without correction, to see from less than 20 inches to more than 20 feet, perceive depth, distinguish colors, and maintain field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Provide prompt, efficient, and friendly customer service, treating customers with care and patience.
Greet customers, learn and use their names when possible, and assist them with locating or reaching products, handling heavy items, and sharing suggestions or requests.
Answer telephone calls promptly and provide helpful service.
Work with coworkers to support customer satisfaction and a pleasant work environment.
Educate customers about products.
Rotate, face, and replenish merchandise while maintaining product quality standards.
Check in products, put products away, and review invoices when applicable.
Maintain displays in the department and throughout the store.
Follow local, state, and company policies regarding tobacco and liquor sales.
Remove trash promptly and maintain a clean, neat work area using proper sanitation procedures.
Follow department and company guidelines for personal hygiene, dress, and other policies.
Report to work as scheduled and on time.
Order products at a supervisor’s request and assist with inventory as requested.
Build displays as needed and assist in other store areas when needed.
Perform other job-related duties and special projects as required.