Store Manager - Palo Alto District

Peet's Coffee • Saratoga, CA

4d

About The Position

Peet’s Coffee is seeking a people-first Store Manager to lead a team and deliver outstanding customer service, sales, and financial results. The role oversees store operations, team development, staffing, and customer experience while maintaining standards for quality, cleanliness, safety, and compliance. The position requires open availability and 40 hours per week, including a variety of schedules to support business needs.

Requirements

• At least 3 years of management or supervisory experience in the service or food industry, or equivalent related experience and training in a related industry.
• Maintain open availability and follow management scheduling guidelines while working 40 hours per week.
• Work a variety of hours and schedules as needed, including early mornings, evenings, weekends, nights, and/or holidays.
• Comply with Peet’s Employment of Minors policies and supervise and work with minors.
• Be legally eligible to work in the country where the job is located.
• Be at least 18 years old.
• Perform various physical tasks during the work shift.

Responsibilities

• Lead and inspire a team, fostering accountability, growth, and high performance to deliver outstanding service, drive sales, and achieve financial goals.
• Execute business plans and manage inventory, cash handling, and reporting to improve financial and operational results and identify growth and cost-control opportunities.
• Build trust, recognize achievements, and encourage communication, engagement, and collaboration to support a positive work environment and employee retention.
• Recruit, train, and develop team members through ongoing coaching, feedback, and performance management.
• Maintain high standards for coffeebar operations, including cleanliness, organization, product quality, staffing, and compliance with safety and labor laws.
• Use Peet’s tools to schedule, deploy, and manage staffing to meet productivity, speed, and service goals.
• Apply sound judgment, change management, problem-solving, and de-escalation skills in a fast-paced environment.

Benefits

• Monthly performance-based bonus program eligibility.
• 401(k) with generous matching.
• Medical, dental, and vision benefit options.
• Employee Assistance Program.
• Paid vacation and holidays.
• Free coffee and tea beverages and fresh baked goods.
• Employee discount.
• Tuition scholarship opportunities with Oregon State University E Campus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed