Store Manager - Palo Alto District
About The Position
Peet’s Coffee is seeking a people-first Store Manager to lead a team and oversee store performance in the Palo Alto District. The role is responsible for fostering an accountable, growth-oriented, high-performing team that delivers outstanding service, drives sales, and achieves financial goals. The Store Manager executes business plans, manages inventory and cash handling, reviews reports to identify opportunities for growth and cost control, and uses company tools to schedule and deploy staff in support of productivity, speed, and service goals. The Store Manager recruits, trains, coaches, and develops employees; recognizes achievements; encourages communication and collaboration; and supports employee retention. The role also maintains high standards for coffeebar operations, including cleanliness, organization, product quality, staffing, and compliance with safety and labor laws. The position requires sound judgment, change management, problem-solving, and de-escalation in a fast-paced environment. The schedule is 40 hours per week with open availability to meet business needs, including early mornings, evenings, weekends, nights, and/or holidays. The role may involve supervising and working with minors and performing physical tasks during the shift.
Requirements
- At least 3 years of management or supervisory experience in the service or food industry, or equivalent related experience and training in a related industry.
- Maintain open availability and follow management scheduling guidelines while working 40 hours per week.
- Ability to work varied hours and schedules to support business needs, including early mornings, evenings, weekends, nights, and/or holidays.
- Ability to comply with Peet’s Employment of Minors policies and supervise and work with and among minors.
- Legally eligible to work in the country where the job is located.
- At least 18 years of age.
- Ability to perform various physical tasks during the work shift.
Responsibilities
- Lead and inspire a team, fostering accountability, growth, and high performance to deliver outstanding service, drive sales, and achieve financial goals.
- Execute business plans and manage inventory, cash handling, and reporting to improve financial and operational results and identify opportunities for growth and cost control.
- Build trust, recognize achievements, and encourage open communication, engagement, and collaboration to create a positive work environment and support employee retention.
- Recruit, train, and develop employees, providing ongoing coaching, feedback, and performance management.
- Maintain high standards for coffeebar operations, including cleanliness, organization, product quality, and staffing, while ensuring compliance with safety and labor laws.
- Use Peet’s tools to schedule, deploy, and manage staffing to meet productivity, speed, and service goals.
- Apply sound judgment, change management, problem-solving, and de-escalation skills in a fast-paced work environment.
- Supervise and work with and among minors in accordance with Peet’s Employment of Minors policies.
- Perform various physical tasks during the work shift.
Benefits
- Monthly performance-based bonus program eligibility.
- 401(k) with matching.
- Medical, dental, and vision benefit options.
- Employee Assistance Program.
- Paid vacation and holidays.
- Free coffee and tea beverages and fresh baked goods.
- Employee discount.
- Tuition scholarship opportunities with Oregon State University E Campus.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
