Store Manager
About The Position
Sierra is seeking a Store Manager to lead store operations, drive sales, and foster an inclusive, supportive environment for customers and Associates. The role oversees store functions including merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving. The Store Manager recruits, trains, develops, and manages a large team of Associates and Assistant Managers, including providing individualized development to prepare Assistant Store Managers for promotion. The Store Manager develops plans to increase sales and provides recommendations to the District Manager on merchandise mix, inventory levels, customer demographics, and competitive conditions. The role also leads loss-prevention priorities and compliance with company programs, procedures, and policies; reviews reports; conducts walkthroughs and audits; and communicates action plans and priorities. The position is bonus eligible, with a starting annual pay range of $74,800 to $102,900.
Requirements
- A minimum of 3–5 years of retail experience as a Store or District Manager in a dynamic, high-volume environment.
- Demonstrated success managing and driving significant sales revenue.
- Ability to manage, develop, and motivate a large team.
- Strong interpersonal, communication, and follow-through skills.
- Leadership skills focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions.
- Strong organizational and communication skills, including the ability to mentor and provide feedback.
- Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.
Responsibilities
- Oversee store operations to increase sales, control expenses, and minimize shrink and damages.
- Manage merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
- Recruit, train, develop, and manage a large team of Associates and Assistant Managers.
- Model effective leadership and provide individualized development to Assistant Store Managers to prepare them for promotion to Store Manager positions.
- Develop and implement plans to increase store sales.
- Recommend merchandise mix, inventory levels, and customer-demographic considerations to the District Manager.
- Provide competitive analysis insights, including pricing, presentation, and customer service.
- Focus staff on Loss Prevention priorities and ensure compliance with company programs, procedures, and policies.
- Review store reports, conduct walkthroughs and audits, and hold program meetings with Associates.
- Maintain high standards in customer service and merchandise presentation to support positive customer experiences.
- Develop and communicate action plans for store initiatives, including projects, targets, and priorities.
Benefits
- Associate discount
- 401(k) match
- Medical, dental, and vision benefits
- Health savings account (HSA)
- Health care flexible spending account (FSA)
- Life insurance
- Short- and long-term disability
- Paid holidays, vacation, sick leave, bereavement leave, and parental leave
- Employee assistance program (EAP)
- Incentive programs
- Auto and home insurance discounts
- Scholarship program
- Adoption and surrogacy assistance
- Smoking cessation program
- Child care and cell phone discounts
- Pet and legal insurance
- Credit union
- Referral bonuses
- Global well-being programs focused on physical, financial, and emotional wellness
- Training and development programs
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
