Store Manager - Denton Crossing, Denton, TX

James Avery Artisan Jewelry•Denton, TX

About The Position

The Store Manager coordinates store activities to ensure goals and deadlines are communicated and met, and leads store management in planning, organization, control, and management. The role manages daily store operations, including hiring, discipline, and employee scheduling, with the goal of cost-effective, high-quality operations and achievement of store objectives. The Store Manager also oversees accounting and paperwork, cash receipts and pricing, and physical inventories. This opportunity is for the Denton Crossing location in Denton, Texas. The Store Manager directs store operations, manages expenses and schedules, oversees recruiting and onboarding, resolves guest concerns, and manages inventory and compliance processes. The position also delegates responsibilities, develops action plans, conducts store meetings and performance evaluations, communicates goals and results, and provides team leadership and training. The Store Manager keeps the Manager informed of product, guest, and personnel issues, assumes Assistant Manager duties when that position is absent, and builds effective relationships across the organization.

Requirements

Associate’s degree in a related field and three years of retail management experience, or equivalent education and experience.
Knowledge of budgeting, inventory control, and visual presentation techniques.
Ability to direct retail store activities to achieve optimal results.
Ability to maintain a driving record that meets insurance company requirements.
Must pass a background check and alcohol, controlled substance, and illegal drug screening that meet Company standards before beginning regular employment.
Strong written and verbal communication skills, attention to detail, and organizational skills.
Ability to multitask in a fast-paced environment.

Responsibilities

Manage and direct retail store activities to achieve optimal results.
Approve supply expenditures and manage store expenses within budget.
Prepare and review the leadership team schedule using the electronic scheduling system.
Approve schedule changes as needed, including all leadership team schedule changes, and maintain leadership schedules in accordance with operational, compliance, budgetary, policy, and governmental guidelines.
Perform store opening and closing activities, including financial processes and delegation of job duties.
Recruit, select, and onboard team members; assist with recruiting, selection, evaluation, counseling, and training of retail associates as needed in the absence of the Assistant Store Manager.
Address guest concerns that cannot be resolved by other leadership team members or sales associates, ensure the team is trained to respond appropriately, and resolve guest issues.
Manage inventory processes, including cycle counts, adjustments, shipping, and receiving, and notify the appropriate Manager about inventory issues.
Monitor compliance with Company policies and report violations to the appropriate department.
Delegate duties and areas of responsibility to the team.
Develop action plans to ensure compliance with directed changes, including visual and inventory policy changes.
Plan and conduct regularly scheduled store meetings.
Manage the annual inventory process.
Develop and conduct team performance evaluations according to the evaluation schedule and compensation guidelines, address performance issues promptly and consistently, and approve associate evaluations.
Communicate goals, objectives, sales plans, and performance metrics to associates; monitor results and provide leadership and training in leadership skills, goal attainment, employee relations, customer service, product knowledge, visual merchandising, and store procedures.
Keep the Manager informed about product, guest, and personnel issues.
Monitor product trends and retail changes and communicate them to the Manager.
Process employee purchases, monitor returns as needed, and approve guest returns in accordance with retail policies.
Assume Assistant Manager duties when that position is absent.
Build and maintain effective relationships with internal and external stakeholders and collaborate with departmental and cross-functional teams.